Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My external hard drive was working fine one day and the next day it wouldn't show up on my computer at all. The light is on the external hard drive but is intermitent. A normal memory stick and other devices work fine through the usb ports. This is my newer computer which has Vista. The external hard drive works fine though on the old computer which has XP. I am totally baffled.

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Show it to the hard ware engineer

Posted on Apr 24, 2010

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Posted on Jan 02, 2017

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1 Answer

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Connect it to your computer.
Right click on my computer and select Manage
On the left side click on Disk management.

Now on the right side, look around and see if you spot the external drive there.

What do you see there?

Also look into device manager, then look for anything with ! or ? yellow marks.

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Yes. This is going to sound strange. Put the drive in a plastic bag and put it in the freezer. Next day, take it out, hook it up, and see if it is recognized.

If so, under My computer, right click on the drive - click Properties - then Tools, then Error Checking. Check box Automatically Fix File System Errors. Let it run. If everything shows up, be ready to transfer wnat you want off of it.

Freezing shrinks the metal parts . Microscopically, but often enough to get stuck parts free enough to get working.

I just went through this with a 750Gig Book. now i have reformatted the drive (after transferring all over to new drive) and the clicking is gone and all disk checks are fine and i wonder whether to trust this device ever again... Hate to just throw out a large drive.

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1 Answer

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i was working with (easy hard lock) and than i lock my external hard drive
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can someone help me please
thanks

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1 Answer

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if u are using a external hard disk case with the normal hard disk
try connecting your hard disk with a new casing.
if it is made as a external hard disk change the cable .
because after a few time usage the cable will not be quite good as new.
After inserting the usb cable in your pc if it shows any warning
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There is a problem with EXTERNAL.Hdd is fine just buy new external and it will work fine again;)

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