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How soon is too soon to worry that the buyer of my product ( i sold concert tickets to a music festival on ebay), is skipping out on paying. it has been three days actually four now, i have sent multiple e-mails and still no serious response. am i getting screwed.

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On ebay i always worry when someone hasn't paid for the item. I would ask myself how soon is the concert? Like is it tomorrow? How much feedback does he have? if the feedback is high I would think he would pay. If he has like 1 or 0 then i would try to contact the buyer (actually call him) on ebay you can request the buyers contact phone numbers. on the main ebay.com page click on advanced search (like while looking for products) then on the left hand side you can click on Find Contact Information. Click on that and then fill out the form and ebay will display his contact information. I would call him if you get a disconnected number or like a fake number or something like that you can assume that its fake and proceed from there.
I hope all this helps
Thanks
Steven.
P.S. Please rate me if this was helpful

Posted on Apr 24, 2010

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Log a dispute of unpaid goods and relist


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Posted on Apr 24, 2010

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I sold an item on Ebay.But Before I gave the customer a shipping charge.he payed througth paypal an amount which was less thanthe fee which the Post office charges.Because the actual fee is greater he...


Hi,

FIrst you need to check your site preference if you allowed the buyers to edit the payment totals, if it is set up as yes you will need to disable it.

well, the buyer should pay whatever amount of shipping that you have placed in your listing. If the buyer will fail to do so, you can report this to Trust and Safety by using the link below
http://pages.ebay.com/help/contact_us/_base/result_3_6_10.html
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It will be your discretion on what you can do about the buyer, you can issue refund and then add the buyer in the block bidder buyer list. Unfortunately, this buyer can still leave you negative so please do be careful in dealing with this type of buyer. You can grant the buyer's wish to cancel, file a cancel transaction and you will get the final value fee credit.

In the future, you may want to add a shipping table in your item description so that buyers will see it before they purchase your item.

I hope this helps you a little.

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A buyer is committed once the bid has been placed and won. That's part and parcel of Ebay rules.

I understand what you mean about the 'buyer' being likely to retaliate with negative feedback. Personally, I would email Ebay and explain that the buyer won't actually pay and you're worried about negative feedback. Ask them for their advice and let them sort it out, if they will.

You have of course paid to advertise the watch on Ebay. Not a lot of money to advertise, more of an annoyance factor that somebody has messed you around. The 'buyer' should of course be responsible for reimbursing your advertising costs but the truth is you're very unlikely to recover those.

Email Ebay and explain the situation. If a non-paying buyer leaves negative feedback in retaliation ... well, it shouldn't be allowed. Ebay should be able to either prevent negative feedback in retaliation, or remove it from your rating should it happen.

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I would need the capacity and average attendance for concerts to be able to make this decision. There are other issues that would have a bottom line impact that are not discussed.

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