Question about Acer Aspire 5500 5570-2609 Laptop

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Computer turns on, however after 2 minutes freezes. Mouse still works.

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Looks like there is some issue with the installed driver or some system file corruption. please run the system installation disk and repair. Also try the option of running the system in safe mode by pressing f8 at start up and could be that it gives you an error free boot. Then you will have options to check this issue. Good Luck.

Posted on Apr 24, 2010

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Posted on Jan 02, 2017

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My mouse pointer is frozen in the. Middle of the screen


Hello Anthony- do a cold boot on your computer; meaning turn off your computer through the normal shut down process. Wait a few minutes for RAM to clear completely. Start the computer..do you have the same problem? If so, you may have to update the mouse drivers. If you are using a wireless mouse, make sure you replaced the batteries in the mouse and that the mouse receiver is plugged in properly- maybe jostled loose somehow.
If you added new peripherals you may have an IRQ conflict.
Try booting up in safe mode, if the mouse works without freezing, try booting up - initializing one driver at a time to isolate the problem by process of illumination.

Feb 12, 2017 | The Computers & Internet

1 Answer

Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | Computers & Internet

1 Answer

Cursor freezing


For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.


Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.


Clean the outside of the mouse with rubbing alcohol and a cotton ball.


For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems


Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.


Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.


Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.


Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.


Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.


Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.


Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.


Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.


Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.


Installing more RAM will help your PC run more efficiently.

Solve Software Problems


Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.


Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."


Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.


Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.


Remove viruses.


PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.


Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."


Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.


Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze


hope this helps


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2 Answers

My Gigaware ubs mouse keeps looking up, how do I stop this?


You should try replacing the batteries in the unit, if it still freezes after that, try unplugging and replugging the wireless receiver. If it still freezes, try it on a separate PC. If it freezes still yet on a different computer, then you know the mouse has a hardware problem and should be replaced. If it doesn't freeze on the other PC then you will need to reinstall the software for the mouse on your main computer.

Sep 09, 2010 | Ultra Max Gigaware Wireless Laser Mouse

1 Answer

My apple mighty mouse works for a few minutes and then it just freezes up and I can't do anything. I have restarted the computer and all of that but is still freezes up after a few minutes of use.


Try hitting your capslock key (which will light up) or command-tab (which will switch between applications) to see if the keyboard and computer are still responding when this happens. If so, it sounds like the mouse or the USB port it is connected to may unfortunately be failing. 
Also, try connecting the mouse to another USB port as others have suggested, either on the keyboard or computer itself, as this will help you determine if the failure is in the mouse or port.

Mar 31, 2009 | Apple iMac G4 20" Mac Desktop

1 Answer

Microsoft Optical 3000 mouse freezes every 2-3 min for 5 seconds


check your settings for mouse in control panel
also check driver in device manager
have you upgraded anything like windows version

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1 Answer

Computer mouse freezes


Are they wireless or wired mice? Also try a different port. If using USB, try the PS/2 (adapter may be necessary )

Let me know how it goes..

Oct 26, 2008 | AcerPower Sn PC Desktop

2 Answers

Inspiron B130


Well start a bit slower then.
go into the bios at startup F2, and navigate around does it freeze there. if no then
start windows in safe mode F8 when windows logo shows.
freezing ?
If its not freezing then turn off the startup programs.
Start/run/msconfig and then uncheck load startup items
and start normally, click the dont show me this again /ok
any freezing.
If its freezing you may have a hardware issue.
if you have 2 sticks of memory remove on and or /reseat them
boot the dell diagnostics cd and check the cpu and memory.
report back

Jan 30, 2008 | Dell Inspiron B130 Notebook

1 Answer

Computer freezes, No Keyboard No mouse, but machine keeps on running


Try to check the capacitors of the motherboard, maybe some of them are damage, they can cause this kind of problem

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