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My HTC Touch Pro screen won't turn on after I have droped the phone and now has a blank screen.

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Posted on Jan 02, 2017

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SOURCE: instructions to replace the LCD in my HTC Touch Pro - T7272

If you need, I can email to you service manual, which I bought to replace my broken screen. Every step described very closely and picture of every step taken as well.

Posted on Jul 21, 2009

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SOURCE: HTC touch pro frequently requires reset

HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Posted on Nov 05, 2009

  • 1 Answer

SOURCE: HTC touch pro... touch screen has stopped working

I had this same problem and I was able to fix it myself for free. This problem seems to be common for people who carry their phone in their pocket instead of the holster. What happens is debris gets stuck around the edges of the screen and then the screen stops responding to the touch. All I had to do is slide my fingernail along the edges of the screen (almost like you are going to peel the screen off) to get the debris out from under the edges of the screen. It also works to use compressed air to blow out the debris.

Posted on Jan 05, 2010

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1 Answer

Need an instruction manual for a htc touch screen pro 2


Hi, you may download the manual through this link:

http://member.america.htc.com/download/Web_materials/Manual/T-Mobile_Touch_Pro2/HTC_TouchPro2_Manual.pdf

Just click the link above, this will lead you directly to the HTC Touch Pro 2 manual.
I hope this helps.

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Hi my htc touch pro keyboard stopped working and i didnt drop it or anything what may be the problem??


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Jul 02, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

1 Answer

Blank screen


Follow the video guide at the following link and you can repair you lcd screen on the htc touch

How to repair HTC Touch LCD Screen



May 08, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

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Touch pro screen blank


first try this

hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go

if ur pda boot normally after reset procedure it will take some time to boot dont panic if it is ok then good luck

if it doesnt help then then go to www.htc.com and upgrade ur ROM

Pls rate me FIXYA if it helps

Mar 14, 2009 | HTC Touch P3450 Smartphone

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