Question about Trekstor 88470 DataStation duo w.u 1TB with one-click Back-up External USB 2.0 Hard Drive

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My hdd trekstor 1 tb duo w.u

I cant view my hdd external on my computer, though it shows in the toolbar below to safely remove.
please give a solution.
Thank you.

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  • 302 Answers

If your HDD is brand new, maybe it is not formatted yet. Goto Control panel>Adminitrative tools>Computer management>Disk management. be sure not to mess with your fixed hard drives. Scroll down to to find the drive that is unpartioned. Right click and select make new partition. Follow the instructions of the wizard until the drive is partitioned and formatted.

This should solve your problem.

Posted on Apr 24, 2010

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Posted on Jan 02, 2017

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Can the disk viewed in disk management?

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Hello!!

The MAC is not recognizing HDD because it may not be in FAT or MAC OS X Journeled Format.
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Usually this occurs due to various reasons. I would suggest a few steps to troubleshoot the issue.

Open the web browser you're using to browse the pages. Check for the tool bars that may be installed.These toolbars gets installed automatically while downloading any applications or files in the Computer. If any toolbars are installed please uninstall them. These toolbars can slow down connecting to the internet.

In order to uninstall these toolbar, perform the below steps:

1. Go to Start -> Control Panel -> Add or Remove Programs.
2. Under Change or Remove Programs, check the presence of the name of the toolbar in the list of installed programs.
3. Please uninstall the program from the list and check if this resolves the issue.
After performing the above, I would recommend you to restart the Computer once before you access the internet.

I would also suggest that you try deleting cookies, history files and temporary internet files.Please view the below article to view the steps:
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I would also suggest that you disable the Internet Protocol Version 6 (IPv6). Please refer the below article to view the steps:
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Also try using different web browsers like Firefox, Safari, Opera etc., and check if the issue still persists.

I would also suggest that you boot the Computer into Safe mode with Networking option. Please refer the below article to view the steps to start the Computer in "Safe mode with Networking" option.
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Please check if the browser is still taking a lot of time to open a web page. If the web page open normally, then I guess it is required to upgrade RAM of the Computer.

Please check whether the issue started after installing any application. If yes, try uninstalling the application and check if this resolves the issue.

If the web page opens slowly, then I suggest that you reinstall the Operating System.

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A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you don’t do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to check the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. Ensure that you have set removable drives for "quick removal" or that you use the "Safely Remove Hardware" option often shown on the lower toolbar. It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! And knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click of Death"
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Bob
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It would be very decent of you to consider the quality of our expert’s answers and judge them accordingly as you pass through FixYa.

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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive

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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly. 5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

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Me also. Have you found a solution yet?? They play fine on my laptop but only the video plays on the Trekstor

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