Question about HP Photosmart C7280 Printer

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My HP Photosmart 309a is smearing the ink. I've tried using a MICR refurbed cartridge, and then tried a brand new normal ink cartridge. I've cleaned the print head and that didn't solve the issue.

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Hi,
Thanks for using Fixya, You could try cleaning the inside of the printer. The most probable cause of smearing ink .
Visit this link & perform all the cleaning steps.

Good Luck & Have a nice day.

Posted on Apr 24, 2010

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Ink cartridge leaked inside HP photosmart 7350. How do I clean up the mess. I tried cleaning w/Q-Tip and alcohol but there's a lot of ink there. I probably have to clean it all before installing a...


Lots of Q-tips! I'd also use some small pieces of cotton cloth--be careful it doesn't leave strands of cloth in the bottom of the printer. I've had this happen and I just stuck with it until it got reasonably clean.
Oh--and warm water will work just fine. Most of the ink is water-soluble

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Are you sure catridges are brand new? check any where ink is leaking? if its leaking try to arrest it or replace ink tube assm.Dont try to clean print heads every time it will consumes ink...

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The best cartridge for your printer, quite naturally, will be compatible with the printer model. The best inks are those of HP ink cartridges -this lowers the chance of smearing and clogging. Most printer manufacturers, however, have begun to make cartridges that are compatible with most HP inkjet printers, so the quality of printing is always top notch. When selecting a new cartridge, user must always be aware of what type of printer he is using. Remember, the best cartridge should always be compatible with the printer.

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I have ink error OXC18aOOO1. Any idea of what I should do or how to clean the printer head, it won't pull over so I can get at the printer head. Thanks David


THAT 0X ERROR IS AN INK SYTEM FAILURE IT MAY HAVE BEEN CAUSED FROM REFURBED CARTRIDGES... THE HP WILL WORK WITH THE REFURBS FOR A FEW TIMES BEFORE REJECTING THE CARTRIDGE OR CAUSING AN 0x ERROR. THE UNIT NEEDS TO GO THRU AN ELABORATE INK SYSTEM RESET OR THE PRINTER NEEDS TO BE SERVICED

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How do I clean the printer nozzles as it leaves streekes on printed pictures?


If the ink is smearing, it probably is not getting enough drying time. The ink drying time is a period of time inserted between pages to reduce the chance that a page will smear the one below it in the output tray. This time is factored into the time between when the first page finishes and when the next page finishes. Printing will pause temporarily if more time is needed. The time it takes for ink to dry varies greatly depending on paper type, printer driver settings, humidity, and temperature. In addition, the paper and print settings may affect the speed at which the ink can dry:
  • Transparencies require much longer drying times than other paper types.
  • Some store-branded photo papers do not allow ink to dry correctly because of the coatings used in their manufacture.
  • Printing in Best mode can increase the dry time.
Resolving the problem If the ink smears, increase the drying time. To increase the drying time in Windows, follow the steps below:
  1. When ready to print, click File , click Print .
  2. Depending on your driver version, click Properties , Settings , or Preferences and follow the steps below depending on the option.
    • For Properties or Settings , follow the steps below:
      1. Click the Advanced tab.
      2. In the Extra Dry Time section, move the slider toward More .
    • For Preferences , follow the steps below:
      1. Click the Basics tab.
      2. From the Basics tab, click Advanced Features .
      3. In the Extra Dry Time section, move the slider toward More .
  3. Try a sample print and see if the drying time needs to be increased more.
To increase the drying time for a Macintosh computer, follow the steps below:
  1. From the File/Print Menu , select Ink under the General tab.
  2. In the Dry Time section, move the slider toward More .
  3. Try a sample print and see if the drying time needs to be increased more.
Other steps that will reduce ink smearing If the ink still smears when printing, try some of the following suggestions:
  • Decrease the amount of time it takes for the ink to dry by decreasing the print quality to Normal or Fast mode.
  • Try printing on a different type of paper or on paper from another manufacturer. Paper formulas are different between manufacturers and may have a coating that causes the ink to be absorbed at different rates.
  • When printing large graphics or photos on plain paper in Best or Normal modes, improve the results by using heavier paper. Paper that is rated at 90 g/m2 (24 lb.) or higher will not curl or smear as easily as paper of a lighter weight.

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If you ran the ink cartridge refill routine, from your desktop using the utility supplied by HP, this should not occur, so try running the head cleaning and alignment routines and see if this clears up the problems.

I am assuming that all your cartridges are relatively full and trouble free and that the printer has been successfully and recently used, prior to your replacement of the one new cartridge.

Sometimes, if the printer has been idle for some time without use, the ink will dry on the heads of perfectly good cartridges, causing the problem you cite.

Use alchohol based cleaner with the kind pads supplied with a new cartridge to regularly clean the heads of your ink cartridges, according to instructions in your manual and CAREFULLY, so as to not damage the heads.

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