Ice maker dispenser door does not fully retract and close

inspect the ice make to check for any sign of visible damage or misalignment, .and unplug the fridge and plug it again

Hi Zack, this is AP!

I understand you are experiencing trouble with your Frigidaire refrigerator not dispensing ice from the dispenser on model#PLHS267ZA. First, check to see that both doors are closed. The dispenser will not operate if the freezer door is not closed to make the safety switch located where the door meets the outer wall of the freezer. Close the door and make sure nothing is blocking the door keeping it from closing. Another troubleshooting tip is to disconnect the power to your refrigerator for 5 minutes, then reconnect and try to dispense ice. If you are still experiencing the same problem there could be a problem with the motor releasing the ice. If your appliance is still in warranty, you may want to check with the manufacturer to determine any warranty coverage, or if there are any professionals in your area who will not only be able to ensure this is the appropriate fix, but may actually save you some cost if is something simpler to repair. I hope this information helps to some degree.

Best of Luck,

Hello David ,

Their are a few possible reason the ice is not being dispensed,

1) the door switch is bad...the door must be closed for the ice to dispense and perhaps the switch thinks the door is open

2) the switch that is activated when pushing the lever on the dispenser is bad

3) the dispenser motor is bad

4) the control board is bad


GENE

If your refrigerator has an ice dispenser, you are probably used to getting ice right away when a lever or button
is pressed. However, if you depress the ice maker button and nothing dispenses, there is an issue with your
refrigerator. There are a few different reasons why an ice dispenser would suddenly not work. It is important to
troubleshoot your refrigerator first to determine the problem. Some problems can be fixed at home, while others
must be repaired by a professional.

1. Remove the ice bin from the freezer and press the button on the front of the refrigerator for cubed ice.
2. Open the freezer door and hold down the switch on the door, which "tricks" the freezer into thinking the door is
closed, and push the lever or button to dispense ice. The motor behind the ice bin should turn. If it does not,
this means the motor is frozen.
3. Remove the motor, following the directions in your refrigerator's manual. Heat and dry out the motor with a hairdryer until the motor turns again, then reinstall the motor according to the manufacturer's directions.

Have a nice & a happy day : ).

Ice cubes WILL BE slightly moist when they land in the ice bucket. they've just been slightly melted in order to eject from the ice maker. Stop playing with the settings, for starters. put them back to normal, i.e., middle setting, place thermometer in center of freezer, and if you can, one in center of fresh food. monitor after 24 hours, and for the next three days thereafter. freezer temps should be in the -5 - +5°F, sometimes up to 10°, fresh food should be 35-40, sometimes up to 44°at the normal settings. If you are not having temperature issues, see if you notice any frozen drips of water on the underside of icemaker, indicating a possible crack in the ice maker mold, or a faulty water valve. You didnt include your model and serial number, so not knowing the path of the ice shoot, some go out the freezer door, some slide over and get dispensed from the fresh food side. Its possible you may have a problem instead with the flapping door that opens to allow ice cubes to be dispensed, or similar type mechanism. If this door does not seat completely when its closed, it will leak warm air directly into the ice bucket, which would make them slightly moist, also too, this warm air can cause frost and ice to buildup near the warm air source...look for any unusual forms of ice and or frost leading up from the flapping door to the ice bucket. Also look for any gaps in the door gasket when closed, this warm air leak can also cause similar problems, but its most likely with the ice door. could be the door, the spring, the solenoid, or something else i wouldn't know without personal refrigerator inspection.

I called a repair man to fix this problem - "FixYa" was absolutely useless in this case. Turns out there was a short on the control board and it needed to be replaced.

YES.

the front panel should just pop off,but you want to look at the solinardmthat is most likey what need replaced,let me know if it is rusted in the open position-mike

Hi

If  The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.


Please do rate the solution and revert for further assistance.

Thanks
Rylee

The flap is probably not closing properly. Dispense some ice, then open the freezer door and look to see if the flap is still slightly open. If so, you will have to take the front cover off of the control panel and clean the muck off of the flap mechanism and also clean the solenoid. I have to do this about 2X year. Not a big job, but be careful.