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I had a spa installed by an electrician. In wiring the spa he ran a 220 power supply to the spa. At first there was no power. I had to call him back and he figured out the breaker was bad. The water was on going to the spa. When he said to hit the power button on the TR002Y panel I did. It came on said 56 degrees then shut off. It would not come back on. He said he knew nothing about this and left. I got really frustrated by this and got the book out. It said it needed a 110 power supply not 220. I called him back and he installed the right breaker, receptacle, and plug. The steam generator still won't power up. I am wondering if the thing has a fuse that could have blown. It did not smell like it burned up. It simply just cut off with the wrong power supply was hooked up to it. Can someone tell me if we have to replace a fuse or reset it somehow?

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  • trish Apr 24, 2010

    The spa is a Korral Steam Spa Model KC-8008. The book that came with this unit was poorly written. The jets on the tub part work fine. It is the TR002Y Steam Generator that is the problem. I really can't hold the electrician responsible because the part that said 110 was on a separate piece of paper my husband neglected to give him. I located the information in the packet and talked to a company that sells the generator. The electrician wants me to find out if there is a fuse before he takes the generator apart. He said if there is a fuse he would be more than happy to replace it. He has never seen a spa like this before. He has hooked up plenty and never seen this type of spa. Our spa is a European spa and the book he was looking at specified a 220 ground fault breaker. The piece of paper I found that said American installation instructions said 110/30amp service required for steam generator. I guess the TR002Y was placed in this unit here. I bought this at an auction. It was still in the crate. I have to make it work.


    So any knowledge on this generator would be an absolute plus.

  • trish Apr 24, 2010

    I had a spa installed that I bought at an auction. The spa is a Korral Steam Spa Model KC-8008. The book that came with this unit was poorly written. The jets on the tub part work fine. It is the TR002Y Steam Generator that is the problem. When initially hooked up directions on one set of papers said 220 GFI breaker and hookup required. Initially it did not work because the breaker was bad. The electrician came back out and replaced it. The red light on the panel in the tub came on. The water supply was on going to the tub. The panel was displaying 56 degrees and just shut off. My electrician really knew nothing about this spa so he suggested calling a spa specialist. The guy that came out knew nothing about my spa either. I got frustrated and started reading everything in the packet. I came across one sheet of paper that was labeled North American installation instructions. It stated that the unit was supposed to be wired for 110 not 220. I really can't hold the electrician responsible because the part that said 110 was on a separate piece of paper my husband neglected to give him. I located the information in the packet and talked to a company that sells the generator. They confirmed it is a 110 supply needed. The electrician feels bad because he followed the original instructions my husband gave him. The electrician wants me to find out if there is a fuse before he takes the generator apart. He said if there is a fuse he would be more than happy to replace it. He said he did not smell nothing that smelled burned and feels there may be a fuse that blew in the generator. He just doesn't want to take it apart to replace a fuse if there isn't one in there. He also said he would be more than happy to reinstall another steam generator, but we would have to buy it because my husband did not give him that piece of paper. He has never seen a spa like this before. He has hooked up plenty and never seen this type of spa. Our spa is a European spa and the book he was looking at specified a 220 ground fault breaker. The piece of paper I found that said American installation instructions said 110/30amp ground fault required for steam generator. I guess the TR002Y was placed in this unit here. I bought this at an auction. It was still in the crate. I have to make it work.

    So any knowledge on this generator would be an absolute plus.



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This may not be the answer you want to hear but I have had much experience with electricians as a General Contractor. I know a thing or two about wiring. I have no idea how he accomplished this where he hooked the other hot leg to. I do know that the electronics are sensitive. My advise is do nothing get a qualified whirlpool service guy. This is the reason why, if you do anything you will void the warranty. If it comes to the understanding that it was the electrician fault and warranty will not cover you can go back onto the electrician. However, if you do anything he could say it was caused by you. I feel the problem is going to be the electricians problem. Any more info as far as trip fuses would need to know the model of the whirlpool which you can comment back with. Thanks for using Fixya. Good Luck. Jeff

Posted on Apr 24, 2010

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  • Jeff Drake
    Jeff Drake Apr 24, 2010

    Now it makes sense yes they use 220 overseas, whole different electrical system. Give me a little bit to research a little bit on this. will get back to you as quickly as possible. Thanks Jeff

  • Jeff Drake
    Jeff Drake Apr 24, 2010

    Good Evening again, this what I have found on the TR002Y Steam Generator. It is put out by Bathtek which is still a European company. What I know of electronics from Europe is that most times there is a switch that has to be moved to accomodate the 110 style of wiring or something changed. Unfortunately I haven't found that information yet will still look, However, like I said on my profile 2 minds are better than One so here is the web site in which the TR002Y Steam Generator can be found. You can send an email to them directly. Meanwhile I will continue to look myself. Jeff



    TR002Y Steam Generator

  • Jeff Drake
    Jeff Drake Apr 26, 2010

    I have yet to find you any new answers, I have emailed the company and am waiting for a response back. Jeff

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