Question about Nikon COOLPIX L18 Digital Camera

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I cannot get ther pictures off of my camera and onto my computer

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  • invisiblelis Apr 24, 2010

    I have a new computer and it worked on my other one. I have used the cd and it will still not recognize the cameera. What can I do?

  • John Street
    John Street May 11, 2010

    I need a bit more. Does the camera recognize the computer when you plug in the cable?(connected or something...) Have you ever done this before?(has it work previous) Have you changed something recently? (New computer, program, drivers) Do you have a memory card reader for your computer?

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The important thing is, did you install the CD FIRST, and then connect the camera? If you did it in the reverse order, the drivers for the camera will be loaded wrong and need to be removed and reinstalled.
Removing a driver:
If you have done the faux pas above, all the installs in the world will not fix it. You MUST remove the USB driver. Use Device Manager. In XP, this is found by right clicking my computer and selecting properties. In properties select the hardware tab and choose 'Device Manager'.

Stop here. If you have no idea what I wrote, review 'Device Manager' on the Windows Website or ask a KNOWLEDGABLE friend for help. See http://support.microsoft.com/kb/310123.

Now, select the USB device, while it is plugged in to the USB port, and right click. Select 'Uninstall'. Remove your USB device when device manager is done.

Close Device manager and all the other windows. Start your USB install from scratch, without the USB plugged in untill the install asks or completes.
I have ALWAYS had successful installs with this method.

Posted on Apr 24, 2010

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