Question about HP DVD1040i 20x Super Multiformat Dvd Writer, Internal Burner

1 Answer

My dvd burner won't read a disk or write to a disk, it just hums a couple of times and asked to insert a disk

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  • mjikerd Apr 24, 2010

    I had this happen once before when I removed a program from my computer, which I did not do this time, but it turned out to be a registry error problem I found a line or to to remove from the registry and then it worked just fine.

  • Christopher Callahan Sep 01, 2013

    what lines did you remove

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  • Master
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You could pay a technician $40 to $60 to "trouble-shoot", and maybe it still won't work.
Or, you could replace it for $40.

So, much cheaper just to replace it -- you don't need to buy a new one from HP, unless the price is good.

Posted on Apr 24, 2010

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MY DVD-RE IS NOT READING ANY CD OR DVD..WHEN I M INSERTING ANY DISK IT KEEPS ON READING IT


Try using a Iris eye cleaning disk. Mosxt times when constant reading occurs or it says no disk it is the iris inside that has become occluded with dirt. Checkl that there are no finger marks on the disk and it is clean too

Once you have run the cleaning disk use a non scratched clean disk to check its load and read ability before trying in the disks that you had trouble with.

If they still give trouble then the problem will be with those disks and not the laser in the unit.

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What do you mean by not reading the disk?

When inserting a disk to the DVD drive, it runs an autorun program if one exists on the disk. By nature autorun will not run again if the disk stays in the drive. If you want to run the content of the disk, you have to execute autorun.exe from Windows Explorer. Let me know if that doesn't answer your question

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1 Answer

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When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks? If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD. If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD. Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.

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