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We have finally managed to get avatar to play!!!!! We had the same problem. Frustrating I know - but after returning the DVD back to the shop three times, trying updating previously, then waiting for another update from Samsung from Sept (they have not provided a further update) - we are feeling jubilant!
We copied the firmware to a CD disc once again. It did not initally look as if it was loading but if you wait you are asked if you if you want to upgrade eventually. Once you affirm - it takes a good five to ten minutes to process the firmware/ upgrade. It tells you when it has completed. We discovered by chance that you need to then switch off the player and switch back on again for the update to become functional.
Initally we still could not get AVATAR to load as far as the menu screen. We tried newer Blue Ray DVDs purchased December that previously would not play - and now do! To get AVATAR to play we switched off & on the blue ray player with the disc still loaded a couple of times and each time we got a little further towards the functioning menu screen.
A lot of messing around, so be sure you have the time available to persevere!
Must be something with the xbox 360 updates,,There new to that,,unlike sony,,so I would say that is more than likely whats happened. check with microsoft ,,and see if any others have had same type of things happen.goodluck
I have Avatar Blu-ray movie and it plays on my BDP-BX2 11.4.006 version. Take it back and get it exchanged. Try new one. May have to go to another store since the same shipments (bulk) that are at your store are ALL the same. I have done this 4 times with 4 different movies and 2 of them worked. I'm getting the .008 update but, I'm starting to think the Blu-ray disc are the problem since I have one that is made in Mexico??? I don't think they are all being made correctly. Too Cheap!
If this is a Blu Ray Disk then your unit needs a firmware upgrade to be able to play the new Blu ray format. Contact Samsung for the upgrade file, burn to a DVD and run. The update will allow your unit play the new BR Format.
Avatar bluray disc uses some super-new technique for copy-protection, which many players don't support yet. If you already upgraded to the latest firmware, you can only contact your dealer and ask them - or wait for even newer firmware.
There is a firmware update for the BD-HP22. I had the same problem with Avatar but after I installed the firmware update, it loaded and ran smooth. Use the USB flash drive that came with the player or any other usb flash drive to load the firmware update. Check the link below for instructions and update file from Sharp's website.
I recommend you go to the Sony website and find if there are any updates for your blu ray player. If there are they will have you download the update, unzip the download to a new file, copy the file to your DVD burner, and install the DVD Update into your player, press "play" OK a couple of things and shazam! Updated! That is unless your lens just needed cleaned, Good Luck.
Version PF9200400 is the most current version and it was released on 4-26-10.
When the unit is updated to that version it should play the bluray. If you continue to have problems with playing blurays you might need repair as the drive may need to be repaired. If your unit is in warranty you can call Sharp and speak to someone in aquos advantage dispatch to get a refurbished unit as an exchange if you don't want to send the unit in to be repaired.
I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?
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