Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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WD My Book Essential Edition 500 GB Ext Hard Drive is making my computer run very slowly.

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First, download AVG antivirusWD My Book Essential Edition 500 GB Ext Hard Drive - 2_bing.gif at file:///C:/Users/Owner/Desktop/AVG%20Free%20-%20Antivirus%20Download%20Best%20Virus%20Protection.URL
then reboot yor machine while holding the F8 key as it boots back up. A menu will apear. Choose -->"start windows in safe mode with networking".
The os will start in safe mode. run an AVG2_bing.gif virus scan, then run Defrag by exploring your computer, right click on the drive letter, click PROPERTIES, then the TOOLS tab, click the "check now" button, and only checkmark the top box 'fix file system errors', then click ok, the computer will then tell you it will scan upon next reboot., Now click the DEFRAG NOW button. the choose defrag. After Defrag runs for about an hour and it is finished, restart the system. If it still won't run normally, go back into Safemode buy pressing F8 on reboot2_bing.gif, then run a registry fixing program such as uniblue registrybooster, then reboot again.
Good luck.
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Posted on Apr 24, 2010

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Posted on Jan 02, 2017

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Why is there a question mark on my WD My Book 500 external Hard drive short cut?


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Dear karroll.

Im having same as you're problem. but there is solution that might help you, but didnt work for me for some reason..

enter device manager by type devmgmt.msc, select universal serial bus (USB), you can see what problem at USB, right click to conflict port delete the port who's conflict.
restart your computer.


trying to connect your ext. Harddisk again

Best regards
-evo

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