Question about Nintendo Wii Console

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The wii game will not read the game.

It will recognize what game is in the console, but will not play. The wii has been sent for repair and we are having the same problem.

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It doesn't play automatically if you thought it did. You have to select the game in the menu to play it. Otherwise i'm not sure what's wrong.

Posted on Apr 24, 2010

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1 Answer

My Wii will not Play GC games. It tells me "Unable to read disk, Check operations manual". Game has no scratches and my Wii is about 3years old. Plays Wii games just fine so I don't know...


Check your serial number on your Wii. If it starts with KU, it can't read them. If it starts with LU, and it's ONLY GC games it won't play, then your system needs to be repaired.

Out of warranty repair cost is $85 plus tax for America.

Jun 03, 2012 | Nintendo Wii Console

1 Answer

Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

The wii won't read the disc


Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.
function rvl_ts_sys_unable_read_disc_showsurvey(){ omnitureHelp("helpful_survey:rvl_ts_sys_unable_read_disc",JSchannel,JSprop6,"",""); } var req; var timeout; function rvl_ts_sys_unable_read_disc_psurv(a,sid,pid){ if (window.XMLHttpRequest)req = new XMLHttpRequest(); else if (window.ActiveXObject)req = new ActiveXObject("Microsoft.XMLHTTP"); if(a=="yes"){ document.getElementById("rvl_ts_sys_unable_read_disc_s_yes_button").innerHTML=""; document.getElementById("rvl_ts_sys_unable_read_disc_s_no_button").innerHTML=""; } else{ document.getElementById("rvl_ts_sys_unable_read_disc_s_yes_button").innerHTML=""; document.getElementById("rvl_ts_sys_unable_read_disc_s_no_button").innerHTML=""; } var url="/consumer/surveys/surveySubmit.jsp?a="+a+"&sid="+sid+"&pid="+pid; req.open("GET", url, true); timeout = setTimeout("techDif()", 5000); req.onreadystatechange = rvl_ts_sys_unable_read_disc_psurvr; req.send(null) } function rvl_ts_sys_unable_read_disc_psurvr(){ if (req.readyState == 4) { if (req.status == 200) { clearTimeout(timeout); var outString=req.responseText.substr(req.responseText.indexOf("##")+2); outString=outString.substring(0,outString.indexOf("##")); document.cookie='rvl_ts_sys_unable_read_disc=answered; expires=Wed, 28 Dec 2011 02:16:21 GMT+00:00; path=/'; document.getElementById("rvl_ts_sys_unable_read_disc_s_folowup_div").innerHTML=outString; } } } function rvl_ts_sys_unable_read_disc_techDif(){ //it broke document.getElementById("rvl_ts_sys_unable_read_disc_s_folowup_div").innerHTML="Thank you for your interest in helping us improve our content. It appears our survey system may be temporarily down. Please try again later. If you need further assistance, Click Here to contact us."; } function rvl_ts_sys_unable_read_disc_clearboxsurv(whatto,box){ if(box.value==whatto)box.value=""; } function rvl_ts_sys_unable_read_disc_fsurv(form){ var url="/consumer/surveys/surveySubmit.jsp?p=7" var reasonSet = false; for(var i=0;i-1)reasonSet=true; }else if(form.elements[i].name.indexOf("question2_answer")>-1){ url+="&"+form.elements[i].name+"="+escape(form.elements[i].value); }else url+="&"+form.elements[i].name+"="+form.elements[i].value; } if(!reasonSet){alert("To help us improve our content, please indicate why this page wasn't helpful");return false;} if (window.XMLHttpRequest)req = new XMLHttpRequest(); else if (window.ActiveXObject)req = new ActiveXObject("Microsoft.XMLHTTP"); req.open("GET", url, true); timeout = setTimeout("techDif()", 5000); req.onreadystatechange = rvl_ts_sys_unable_read_disc_psurvr; req.send(null) } Was this information helpful? yes.png no.png

Dec 25, 2011 | Nintendo Wii Console

1 Answer

My WII will not read any disk and we do not have a menu. All it will say is unable to read disk.


Unable to Read the Disc / Disc Could Not Be Read Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.

Dec 25, 2011 | Nintendo Wii Console

1 Answer

When we insert game discs in our wii, it will let us play for about 2 minutes, then give us a message that reads, "disc cannot be read, please refer to wii ooperations manual." I ordered the wii...


Check to see if there are any scratches on the disc. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. With some scratched discs, the data cannot be read and the game console may not even recognize the discs at all, giving you error messages etc. Best remedy for starters, is to try clean the discs and make sure there are no smudges or dirt marks left on the play-side of the discs. If there are any scratches on the discs, they will need repairing.


Most Game Discs, DVD's and CD's can be fixed quite easily back to "As Good As New Condition". Some home remedies or cheap repair kits may help with some light marks or very light scratches on some discs, but a professional disc repair service is usually required to repair any discs with anything more than very light scratches.


For further help on disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the "More Info" & "FAQ" Sections for further details on game disc repairs and related matters.

If you tried some home remedies and they have not worked, try sending the disc off for repair. Contact the site above for advice on repair and shipping.


Hope this Helps!!!

Dec 06, 2010 | Nintendo Wii Console

1 Answer

Im trying to play Wii Fit Plus, but every time I put the disc in i get this message: "The Game Disc could not be read. Refer to the Wii Operations Manual for details." I've tired cleaning the...


Have you tried inserting other game discs? like 3 types of disc. If your Wii console plays those discs and don't play with the game disc that you wanted to play, then the format of that disc is not recognized by console. Some disc formats are sometimes incompatible with the player console.

Nov 04, 2010 | Nintendo Wii Console

1 Answer

Wii will not play games its like it can't read them


May need a new CD Drive or try buying a lense cleaning CD only a few quid and may work nicely saving you some cash. Otherwise looks like your wii needs to be sent off for repair!

G

Feb 19, 2010 | Nintendo Wii Console

1 Answer

Our wii console will not read any discs


Sent the console to Nintendo to be repaired.

Jun 24, 2009 | Nintendo Wii Console

2 Answers

Wii reads disk, but won't play it


I've been suggesting this a lot today, but it works for me 9 out of 10 times. Hold the power button on the front of the console for at least ten seconds. The light should turn red. Give it a second, then hit it again and it will reboot. See if this makes a difference.

Jan 11, 2009 | Nintendo Wii Console

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