Question about Acer Aspire 6920 Notebook PC

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When i turn it on it says to enter hdd user password i never had

When i turn on my laptop the screen is black and says. enter hdd user password ,i never had a password

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You should try resetting the BIOS...
Take a look at this thread, 2nd post (by Sami).

Hope it'll work for you... Feel free to consult me of ask for further assistance!

Good luck,
Pelu.

Posted on Apr 23, 2010

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1 Answer

Turn on laptop and black screen with blue box "enter password". I didn't set a password here. Please HELP!


I would contact the manufacturer, prove ownership and if hdd password, should be able to help.

Mar 27, 2015 | Computers & Internet

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Acer turns on put password in then black screen


there are 3 passwords :
1 enter password need bios programmer
2 enter HDD password need to change your hard disk
3 enter setup password need to change your coin battery

Apr 11, 2014 | Computers & Internet

1 Answer

I forgot my password


Forgetting your User password is both annoying and easily fixable.
Turn laptop on and repeatedly hit F8 till a black screen with white writing appears with multiple options for you to select.
Highlight "Safe mode with command prompt" after a few minutes another screen will appear with the following.

C:/ Yourcomputersname/Your user name>
type "net user" press enter
type "net user Your user account name * "
(( Your User Name should appear under neath the "net user" command.
Type "net user Your user name *
It will ask you to enter a password, enter any password you like. Note the cursor will not move to show it recognised a key press this is for security purposes so please dont make a mistake.
It will ask you to re enter the same password
Re enter password then press enter
COMMAND COMPLETED SUCCESSFULLY should appear.

Reboot laptop and sign in with original User Name and new password you typed in above.

Nov 30, 2013 | Sony VAIO VGN-B100B Notebook

1 Answer

I have a toshibe laptop want to change my password how do i do it


Boot up or restart your Toshiba laptop.


Immediately and repeatedly tap the F2 key on your keyboard until the start screen appears to change your BIOS (user) and supervisor

(HDD user) passwords.


Use the arrow keys on your keyboard to highlight "Set User Password" or "Set HDD User Password" and press "Enter" on your keyboard.


Type the current password in the box that appears.

Type your new password ox.


You will be asked to enter your new password a second time to confirm it.

Sep 08, 2012 | Toshiba Computers & Internet

3 Answers

Please enter HDD1/SSD1 User password


If you get prompted for the HDD password when turning on the computer, and you do not know it you will need to call Toshiba support. Circumventing an HDD password is not an easy task.
Also there where Toshiba laptops, model 6100, that when the user was suddenly prompted for the HDD password Toshiba replaced the HDD under warranty.

Feb 28, 2011 | Toshiba Satellite L455S5980 Notebook

1 Answer

I bought my laptop used when turned on the screen is black with a blue bar that says Enter Primary Master HDD User Password i dont know it?


then i am afraid you will have to buy a new hard drive, or contact the previous owner for the password, as without it the hard drive is totally useless. Evevn if you were to take the hard drive out and put it into another machine it will still ask for a passsword

Feb 27, 2011 | Acer Aspire 3680 Laptop

1 Answer

After boot, appears ENTER PRIMARY MASTER HDD USER Password i need the password @ solution to boot up my lappy... thanks


How Do I Change the Primary Master HDD User Password?

Prior to loading an operating system, your computer will first execute the BIOS program. The BIOS has an extra password feature, called the hard disk drive (HDD) user password, that can't be bypassed and provides a layer of defense to keep your data secure. To change an existing HDD user password you will have to load the BIOS menu, which is only accessible during the computer's operating system reboot procedure.

Instructions

1. Close any windows that are currently open on your computer. Eject any discs inserted into the optical drive and disconnect any peripheral USB devices.

2. Open the "Start" menu and select "Shut Down." Turn on your computer once the operating system finishes shutting down.

3. Press the key your computer uses to load the BIOS menu. For example, with Dell computers tap "F2" when the "Press F2 for Setup" option appears. Press the "Access IBM" key on IBM laptops or "F10" on HP desktops.

4. Navigate to the BIOS tab that contains the HDD password option, which will usually be the "Security" tab. Some computer manufactures instead include the password option in the "Advanced" tab.

5. Scroll down to the option labeled either "User Password" or "BIOS lock" and hit "Enter." Type the current master HDD user password when the prompt appears and press "Enter."

6. Input a new HDD user password and hit "Enter" again. Navigate to the BIOS tab labeled "Exit" or something similar.

7. Move over to the "Save and Exit" entry and press "Enter." Select "Yes" and tap "Enter."

Nov 15, 2010 | Acer Aspire 5610 Notebook

2 Answers

Locked Laptop


This is from a factory repair and maintenance manual for Acer Aspire Laptops. It may work for you.

Forgotten Hard Disk Password
When the user keys in the wrong password three times, an error message appears. The user must now reset
the password.
1. Make a note of the error code that is displayed with the error message.
2. Run unlock6.exe from the DOS prompt in the following format:
unlock6 XXXXX 00
(XXXXX = HDD password error code, 00 = CRC base - default is 00)
3. Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed.
Make a note of this password.
4. Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the
password you made a note of in step 3.
Resetting a BIOS Password
The user can reset a BIOS password using the clnpwd.exe utiility.
1. Copy clnpwd.exe to a DOS boot up disk (or flash drive).
2. Boot your system in DOS mode.
3. Execute clnpwd.exe from the boot up disk (or flash drive).
4. Press 1 or 2 to reset the required password as shown on screen.
5. A confirmation message appears when the process is successful.

May 24, 2010 | Acer Aspire 5315-2713 Notebook

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