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HELLO, MY WIFE BOUGHT A BROTHER MFC-685CW.WE Cant even get passed getting the buttons to work. when you depress any key it just beeps and does nothing. We have not even got to installing the drivers yet since the machine wont even dial a number.Is there a number we can call to talk us through the install? If not where do we start? Thx for your time.

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Hi,

Most multi purpose devices such as the Brother MFC-685CW has some sort of transport lock. This could either be plastic lugs/screws or nuts strategically located. In some versions, these could simple be plastic colored tape. The initial set-up instructional pamphlet should indicate where they are.

Your particular model has also yellow protection caps/tabs in place when transported without the ink, have you checked those?

Alternately, you can try a reset by simply unplugging the unit from the mains for a couple of hours.

Not knowing where you are, I couldn't forward a contact number. However, you can try here and click on your region. Alternately, pls try:
Brother International Canada, Toll-free: 1-800-361-6466
http://www.brother-usa.com/; Support Phone Number: 1-800-284-4329

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 23, 2008

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Posted on Jan 02, 2017

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1 Answer

The black cartridge (Brother LC51) doesn't print on my Brother MFC 685CW. The other 3 cartridges print just fine and passed the Print Quality Check. Running clean cycle doesn't help


In order to print in Black and White using grayscale, you will need to adjust the printing preferences within the driver. To change the printer properties complete the following steps:


1. Open the Printers Folder:


  • Windows 2000: Click Start => Settings => Printers.


  • Windows XP: Click Start => Printers and Faxes.


  • Windows Vista: Click the Start button => Control Panel => Hardware and Sound => Printers.


  • Windows 7: Click the Start button => Devices and Printers.


2. Right click on the Brother printer driver and left click Printing Preferences.


3. Click the Advanced tab.


4. Select Grayscale.


5. Click APPLY => OK. Your printer will now print in grayscale.



If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 28, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

Unable to change 4f error on Brother MFC-685CW


Hi there
Brother 4F
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Apr 11, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

Brother mfc 685cw jammed then get error message unable to print 4f, what does this mean? Can;t get it to clear after following brother steps to clear it


Hi can try this
Hi there
Brother 4F
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Mar 12, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

How can i instalation for MFC-685CW


I found this on the Brother Web Site. You can download the drivers here. If you find this helpful, pls rate me.

http://www.brother-usa.com/SiteSearch.aspx?sk=MFC-685CW

Good Luck

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I need a cd for my mfc-685cw brother prenter pl


You can download your mfc-685cw brother printer drivers, utilities, and firmware or you can download it all in this link: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc685cw_us_as

Dec 13, 2009 | Computers & Internet

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Cant seem to install my printer, have a MFC 685CW Printer and i lost the CD, i have gone to brother website and downloaded the driver and when i go through all the installations it goes to telling me to...


You need to remove the existing printer files with this "Delinfe.exe". It should be part of the reinstall instructions (even contains a link for download). Did you read them? HTH
Lou

Sep 17, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

Brother MFC-685cw stuck shutting down/standing by


Hold down that on/off button for at least 10 seconds without pushing any other buttons, wait after you release it and it should either wake up or shut down.

Aug 26, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

Keeps asking for bril07a.dll off of the Brother MFC disk. Never received the disk when I bought the MFC-685CW


Go to Brothers web site and download the drivers for the device, reinstalling should replace that driver. You mighht also try doing a search on your system and see if the file exists, but maybe not where the software is looking for it..if so, copy it to the location that whatever it is that keeps asking for it, is looking

Don't forget to rate the advice!

http://www.aa1consulting.com

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