Question about Kenmore HE2 Plus Front Load Washer

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My Kenmore washer machine is displaying F-21 (drain problem) . Help fixing ?

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"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Posted on Oct 01, 2010

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Ld code. It won't drain. Not the drain pump (I changed) and not clogged pipe.


Slow drain code. How high is the outlet pipe ABOVE the machine?

Jan 05, 2016 | Washing Machines

1 Answer

Kenmore he2plus what's troublecode f-21


F21 on the tech sheet says Long Drain If the drain time exceeds 8 minutes the water valve turns off.
NOTE: After 4 mins the "Sd" error will be displayed then 4 mins later the f/21 error code will be displayed.
Press Stop two times to clear the display.

(Solutions:) Check drain hose
unplug washer and check electrical connections at pump
Check filter for foreign objects
If these fail it says to replace pump.
12_11_2011_2_00_43_am.jpg

Dec 11, 2011 | Kenmore Washing Machines

1 Answer

F-21 code several times. We clean the pump. Start again the rinse/drain and spin cicle, and now present sd code and later f-21 code. What we need to do.


I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe

Sep 04, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2Plus White Front Loader. Drain pump seems weak, wet clothes, and f-21 flashing..???


Hello & Welcome to FixYa

F21 error code is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Mar 07, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

What does f-21 means when it blinks and your washer machine stop


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Feb 15, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I keep getting an F-21 error


Sorry to read about your problem, I hope this helps you out.

If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press STOP two times to clear the display.

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step
7. Unplug washer or disconnect power.
8. Replace the pump.

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Jan 01, 2011 | Kenmore Washing Machines

1 Answer

I have a kenmore HE-21 front load washer. I am getting an error code F 21?


It usually indicates a clogged drain filter or pump. Here is a link that should help F21 Fault Code Repair

Dec 28, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-21 error means What?


F-21=LONG DRAIN If the drain time exceeds 8 minutes the water valves shut down. After 4 mins the Sd(slow drain) error will be displayed, 4 mins later the F/21 error code will be displayed.
Press PAUSE/CANCEL 2 times to clear display

Probable cause/Proceedure
Drain hose plugged/kinked
unplug washer/disconnect power
check electrical connections to pump
and make sure pump runs
check drain pump filter for strings,sand etc
plug in washer If this dont work
replace pump.

Dec 31, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Water isnt sucking out


code 21 means
Long Drain
if the drain time exceed eight minutes,"F 21" will be displayed, the water valve will turn off and the pump will stop running.
Press PAUSE/CANCEL to drain the machine.
The display will cleared and the machine will turne off after a maximun of eight minuts.

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May 11, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-21 on my window


F21  mean LONG DRAIN if the dreain time ixceeds 8 minutes the water valve turn off. *After 4 minuts the "Sd" error will be do;[;aied tjem 4 minuts later the        F/21 error code woll be displayed. * Press STOP two times to clear the display. 
if this wont work the following mus be done by a technician.
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May 09, 2009 | Kenmore HE2 Plus Front Load Washer

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