Question about HP Officejet 5610 All-In-One InkJet Printer

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Setup problem -HP Officejet 5610 All-in-One Inkjet Printer

HI!,

I purchased this printer in Hyderabad,India just two months back. It was installed except for FAX utility and it has been working fine. About five or six days back, suddenly it was not printing, though the copier was working. I followed the Troubleshooting instructions but it could not be restored. I tried to reload the software from the CD (for Windows) that came along with the device. First time around, I had not unplugged the USB Chord and the software was not installed properly. Subsequently, I made three more attempts to install the software carefully following the Installation Guide and after disconnecting the USB chord. Everytime the software, while stage 3 of total of four was being installed has been hanging for several hours, though the as per the Manual the installation process was expected to be completed in 20 to 40 minutes. I urgently need the printer to become operational. Please analyse the problem and advice me a correct solution.

Thanks & Regards,
P.Kannan

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  • Anonymous Apr 05, 2008

    unplugged usb, tried again without success

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  • Master
  • 3,587 Answers

Ok..here's what you try now

remove all s/w for this printer

go here for most up to date(better than your cd)

install again

try it successfully

Posted on Mar 23, 2008

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