Question about Sub-Zero 650 / O Bottom Freezer Refrigerator

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Frost accumulating on back of fridge - service light blinking

Temps are flashing between Freezer 0 refrigerator 42 and Freezer 6/refrigerator EC while the service light is on.

There is frost accumulating on the back of the fridge above the crisper and my veggies are freezing.

Also I had the seal on the door replaced two months ago. PRior to this replacement, the above issues were not evident.

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YOUR EVAPORATOR IN THE FRESH FOOD SECTION IS LEAKING FREON. THIS IS COMMON WITH EVAPORATORS IN THIS AREA. 12 PART WARRANY OR 6 YEAR FULL ON THIS. SUB ZERO HAS SUPERIOR CUSTOMEER SERVICE AND MAY COVER FULLY IF OUT OF THE 6TH YEAR. 1-800-222-7820 CALL THEM AND ASK.

Posted on Apr 24, 2010

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Posted on Jan 02, 2017

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My sub zero service light and EC 24 are flashing, fridge is getting warmer...suggestions?


The ec 24 alarm is from a sensor that is located behind the freezer wall and connects to the control board in the ref. When the temp gets to a certain point the sensor will trip giving the alarm. If the temperature in the freezer is gone up but is around the 20 -30 degree F range, I would remove the grate that covers the compressor and check to see if the fan is running and if the coils are dirty. Either one of those can cause temps to go up. If the fan is running and the coils are clean, Call a service company because you possibly have a sealed system issue

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Frost can build up for multiple reasons. Most common is the start os an iceblock. Other reasons can include condensation from door being left open or opening too much. It can also happen from backsplash from the inlet tube for the ice maker. If the fridge is running non stop. It sounds like the ice block is forming and the temps are not getting to the program temps. If at factory setting the freezer should be at or around 0 degrees and fridge should be between 42 and 48 degrees. Has the fridge shutdown at all to go into defrost? The defrost timer may have went out and is causing an iceblock. If there is an ice block always change bimetal/ defrost thermostat.

If you need any further assistacne please feel free to comment me.

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Diarmait --
Technical Service Manual for the SubZero 600 series can be downloaded at:
[https://docstore.fedex.com/subzero]
Username=subzero
Password=subzero
Write back if you still need help.
-- SWT

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Turned the breaker off to the fridge for 15 minutes and turned it back on.

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Also verify that the evaporator (freezer) fan is functioning.

A failed damper control can cause this condition as well.

Proper product temps are 0 to 10 in the freezer and 36 to 42 in the fresh food compartment.

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Normally the frost is taken away during defrost so if things get worse we need to look at the defrost timer.If freeze temps.begin to rise let me know, Thanks JT

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