Question about Kenmore 24032\24036 Top Load Washer

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Drum seams out of balance

Machine is relatively level. Out of balance on spin even without a load in it

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If you look at the section on "Machine Base Parts" you'll see a number of springs and vibration pads.

It's possible that one or more of the springs or pads has come loose or broken.

In order to get to them you have to remove the cabinet.

Here is a description of how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=90fdc122f6335c7c64f46f2ea1b1c887


Also see the Whirlpool Service Manual for top load washers. It has a troubleshooting section that describes the reasons for excessive walking or vibration.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


If it's not the springs or pads, you may consider that the "Agitator Cams" in the transmission are not raising the Agitator Gear high enough (about 1/16" ) when the washer goes into spin mode.

See the description of what the Cams do in the Service Manual.

We had the same problem, excessive vibration and noise during the spin cycle.

In order to solve that problem, :

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)

It sounds a bit complicated but it really isn't too bad and (For a $15 part, saved buying a $170 transmission.)

Following is the Whirlpool parts list for their commercial washers although the consumer models use the same part numbers.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Posted on Apr 23, 2010

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1 Answer

It shakes excessively on spin cycle, machine is level, it does it on every load, it is beginning to tear up door seal


It shakes when off balance. Your wash load may be balanced but the drum may not be. This could be down to the drum bearing or the "spider" that holds the drum in place. If one of the arms is broken it will spin off balance.

Oct 26, 2015 | Washing Machines

1 Answer

Washing machine tub is banging into the side of the walls..what's the problem here


There are two possible causes for when a washing machine jumps and bangs on spin. Either the load is a bad one and unable to be balanced, or a fault is preventing the machine from balancing the load (or causing the motor to surge into spin when it shouldn't). This causes the laundry to be flung around inside. The occasional jumping around may not be anything to worry about, but regular or severe occurrences should be a cause for concern and can cause expensive damage to your washing machine if ignored.
Both these faults are less common these days because manufacturers have built in certain protections, but it's still something that can happen. To differentiate between the two, observe when the problem occurs, if it's during a wash cycle, maybe at random parts of the programme, it may have a fault which really needs an engineer to diagnose as these faults can be intermittent and tricky to diagnose. If it happens when it kicks into the fast spin the chances are it's related to the load inside.
Am I overloading my washing machine?
By out of balance I mean when the washer jumps or bangs quite violently. If the washer is just rocking about on most spins make sure it's on a level floor and that it is properly level.
If a load is out of balance you can often observe the inner drum swaying about or even thumping the sides of the casing a few times whilst it's trying to distribute the load prior to fast spin. Before a proper spin the drum should revolve slowly for a couple of minutes. This is called "distribute" and at this stage you may see large flashes of metal drum on each revolution where all the laundry has settled around the drum but there wasn't enough to cover all of it. If this happens the drum will be out of balance and either refuse to spin, or if allowed to spin may cause the drum to thump around and hit the sides of the casing.
The best way to avoid unbalanced loads in a washing machine
If you try to wash a bulky, heavy and absorbent item, the washing machine is unlikely to be able to get it to balance inside the drum. Or if you put just a few large towels or a heavy item in amongst some very light fabrics the heavy items could bunch to one side of the drum and the lighter ones won't be able to counter-balance their weight effectively. There should be enough items to fit all around the drum. If there's only enough to fill most of the drum, but a section is empty, then it can get out of balance on spin. If the items are all light, then this may not cause a problem. However, if some items are heavy, they may cause violent banging, or the washing machine out of balance detection may just refuse to allow a spin.
Make sure you fill the drum well. Counter to expectations, the worst violent spins are caused by under-loading - not overloading. Heavy bath mats are notoriously difficult to balance and should ideally be washed with other items or they may gather on one side of the drum. However, some people (understandably) don't want to mix the bath mats in with normal washing. If this is the case and you do get problems with the bath mats getting out of balance I suggest you use old towels or sheets to even the load up. With most modern machines though, a heavy bath mat is more likely to just not get spun rather than be allowed to spin out of control and wreck the machine.
Sometimes you can get an unbalanced load by sheer chance, with loads you have successfully washed many times before. The occasional bad load is inevitable but constant bad loads and violent banging on spin should be looked into. [ Related: loading the washing machine properly ].
Modern washers have built in out of balance protection
Most modern washing machines now electronically monitor the motor during the slow distribution section leading up to the spin. If the load is out of balance, the motor shouldn't be allowed to spin. Typically, a modern washing machine will attempt to balance the load a certain amount of times, or for a certain passage of time, but if it can't, it will either reach the end of the program without spinning, or it will abort spin and turn off. (both scenarios leaving the clothes wet through). Some washing machines may allow a slow spin if the clothes are reasonably balanced, but then unless they settle down, it will not allow a higher spin thus leaving the clothes spun, but much wetter than normal.
Some will indicate a failed spin due to being unable to balance the wash load so check your instruction book to see if your washing machine has this function and what happens if a spin is aborted. Unfortunately some washing machines do not adequately inform the user that it failed to balance the wash load and aborted spin. As an engineer, I have been called out many times because a load was washed but not spun, but there was no fault on the washing machine, just an aborted unbalanced load.
Extra large drums make balancing loads harder
These days you can buy washing machines with much bigger drums. The average drum size was at one time a mere 4.5Kg but is now 6Kg. You can buy washing machines with 7Kg, 8Kg and even 10Kg drums.
These washing machines can be more prone to refusing to spin some small loads because they need even more items to fill the drum. For example, my 7Kg washing machine will not spin 3 large towels. Last week my wife was extremely frustrated with our 7Kg drum washing machine as she had just washed our son's hoody-top and wanted to spin it in the washer. It simply would not spin, so I advised her that it needed something to balance it out. She put in a couple of towels but still no spin. Eventually 5 towels were needed to balance out the absorbent top and allow a spin. This is a minor inconvenience compared to the benefit of being able to fit more washing in (even our king sized quilt) but it highlights how if you have a very large drum it could be more prone to not spinning small loads [ Washing machine won't spin just one item or very small loads ].
I'm loading the washing machine correctly but it still bangs and jumps on spin
This is unfortunately a difficult fault to diagnose. It could be various things including a faulty connection somewhere on the motor or pcb, especially if intermittent. It can be caused by a part overheating, cutting out and then cutting back in causing loss of control. If this fault isn't caused by the loading you really need to get an experienced engineer to look at it. Find a washing machine repairer on Washerhelp
If a brand new washing machine is jumping around on spin
Make sure you have removed all of the transit packaging before using a new washing machine. The transit packaging stops the suspension from working so without the tub being able to bounce up and down on the suspension all the movement created on spin will be translated to side to side movement and the washer will move about and shake.

Loading washing machine White Goods Help washing machine jumps and bangs on spin Washing machine won spin just one item Book washing machine repair

Aug 02, 2015 | Washing Machines

1 Answer

Why is my washing machine Miele w404 making thudding noises on spin Plse?


Unbalance load???

When in spinning cycle, does your drum start shaking violently and hitting the washer outer walls. Out of balance load.....

Is your machine on level floor. Does it have a play on legs while sitting doing nothing???

Happens for every load, then may be your washer shocks and/or top coil springs have come out or broken..

Or machine drum counter weights broken and drum going out of balance.

Apr 25, 2015 | Miele Washing Machines

1 Answer

Wash machine is off balance


CHECK TO SEE IF W/MASHINE is properly leveled,you can do this with a spirit level,from front to back then side to side,with level on top of machine,then adjust the feet accordingly,if it still does it,check to see if the drum bearing is worn,switch machine off,open the door and with your hand at the top of the drum try and lift the drum up and down ,you should not feel any movement,if there is the bearing probably needs replacing

Dec 27, 2012 | Estate Washing Machines

1 Answer

The Maytag PAV 2300 does not spin right if the load is slightly off balance. It bangs on the side and ordinarily lists to the right. On inspection, the washer is on level.


The list to the right should be resolved. Use a level and level the case left and right, and front to back. The final step is to tilt the machine fully on to the front legs, releasing the self leveling rear legs, and set the machine back down. It should be stable on the 4 feet.

usually this will center the drum and it is more forgiving on balance issues, most of which are common. Be sure to use MORE than enough water for more even loads.

Feb 05, 2011 | Maytag PAV2300 Top Load Washer

1 Answer

During the lest spin cycle ,the drum spins like its out of balance, with bad knock , viberation. even after making sure the load is balanced in the drum. even without a load or water, (empty) it still...


The machine sounds as if it might be unsteady. If it only happens on the spin it is probably slight. Try levelling it at the feet, using a spirit level helps enormously to get it level.

Dec 09, 2010 | Washing Machines

2 Answers

Front load washer walks all over when spin cycle


I don't know what education or real world learning 'a1_appliance' has but his explanation isn't logical. I have nothing to do with appliances other than use them and fix my own when possible. I do have a degree in Mechanical Engineering and have worked in factories with machines much larger and faster than a washing machine. My comments below are based on education, experience, observation and applied physics.
  • What difference does the color of clothes matter?
  • What margin of error in weight of different articles of clothes is acceptable?
  • If one were to put in a load of all white Hanes t-shirts and then a load that weighed exactly the same but had a rainbow of colors with jeans, underwear, you name it, and you ran them on the same cycle, how would the machine know the difference? I would think the machine would operate the same for both loads.
  • Everyone likes to talk about balancing. One thing almost all moving machinery, especially ones operating at high velocities, linear or angular, to operate efficiently and not cause damage, is they should at least be leveled. The reality is that leveling and balancing are two completely different concepts.
  • You can level almost anything. Level (or plumb) means that with respect to earth/gravity, you have a surface that is exactly (within reason) horizontal (level) or vertical (plumb).
  • If you remember from high school or your last visit to the doctor, a balance means the weights or "forces" are equal. I don't remember my doctor bringing out his bubble level to make sure I was balanced. Balancing is the act of having a force (weight) that is equal and opposite the other force.
  • Consider these two very common examples.
  • 1. You can (and should) level a refrigerator, but if you have ever tried to lift one, wherever the compressor is located that side/end is always the heaviest. Refrigerators don't really have many moving parts so vibration isn't an issue.
  • 2. When I get my tires rotated, they balance them. They put lead weights on the rims to make sure they are the same weight. Some people don't want level cars. Balanced tires lessen the chances for uneven wear on the tires, alignment problems and other mechanical damage issues.
  • Apply the previous examples to a front loading washer. It can be spot on level and on a solid base but that just means it won't look like it is leaning or tilted. Since balance is not related to level, why would anyone make us believe the machine is balanced because it has been leveled. Because the only solutions to balance these machines would be expensive and would require some of the biggest appliance companies to admit a major flaw in design. Look on most of these companies websites and see how many are now offering Top Loading HE washers.
  • Why are the front loaders subject to so much vibration? Here is a way of "feeling" what I mean about balance (not level) as a the cause for the severe vibration. On your front loader, lift all four sides; one side will be heavier than the other (the back). The machine is not balanced. In comparison, older top load machines used to vibrate but in general that was because they were not leveled properly or the spinning tub had too much "play", but this was a sign of wear and tear and could be (usually) easy to fix. These machines lasted years and the real vibration issues gradually increased over ten as opposed to the first loads. If you lifted the four sides of these, one side may have been heavier but only by a little. They were bottom heavy and the clothes (weight) were supported by the motor drive and the ground. The force of the laundry was balanced by an equal force (earth) Front loaders are back heavy and the loads spin in front of the drive. This means (as noted in one of the answers above) talks about the load eventually accumulating at the bottom and staying there as the machine spins faster and faster. The weight of the load is now pulling the drum with increasing force in a continuous circle around the face of the washer. With no "equal and opposite force" to counter it, the machine has no way of being in "balance."
  • I know some of you are saying the centripetal force in a top loader would cause vibration issues. It would if the drum was not given some ability to move laterally to compensate for this. And unlike front loaders, top load machines, when loaded normally, after the wash cycle, the clothes settle to bottom relatively evenly. This means that in a perfect situation with the weight of the load evenly distributed around the sides during the spin cycle, you would have equal, opposite forces around the entire drum.
  • To make things worse, the front loaders were not tall enough so that encourage people to buy "pedestals" with a plastic drawer to raise it to a reasonable height. Now an unbalanced machine rests on a four sided stand with no significant weight. We designed a bad machine so lets make it worse by accentuating the problem.
  • As for a solution for myself, I'm not going to fight a losing battle and fight with Whirlpool. I am going to try something that I am hoping will alleviate the problem of the vibration (and noise). Just as ships have ballast in the hulls to keep them from toppling over, I am going to try filling my pedestal with something very heavy. Lead would be great but I have kids so I may try pieces of rebar or some other dense material that will counter the forces pulling the machine upwards.
I hope this makes sense and helps people see that balancing does not mean leveling. I hope my examples were clear enough that everyone can see why this issue is inherent to all brand of front loader.

Jamie

Apr 02, 2010 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Out of balance on spin cycle (machine is level)


The balancing straps that hold the drum in balance could be broken or the springs could be wore out.

Jan 11, 2010 | Washing Machines

1 Answer

MY LG washer is out of balance. I have been told there is a demo mode that can rebalance the washer drum. Do you know how to do this?


The demo mode does not do what you want it to do. Demo mode allows the retailer to demonstrate the wash tumbling without hooking the machine up to water and drain, and show the spin, and allows a servicer to test see those things, plus testing of the display board, water fill, and even the heater if your model has one. Demo mode will NOT "rebalance" the washer drum. Some models have a "Spinsense" setting, and newer models have a "Tru balance" ring, which does a very good job. (no, it is not a retro-fit type drum) Your only solution is to make sure your machine is on a solid floor, level, and all legs making firm contact with the floor. Load selection and load size have a limited effect on un-balanced situations, but The biggest factor here is having a SOLID FLOOR.

Oct 02, 2009 | Zanussi IZ141W Front Load Washer

1 Answer

Machine drum makes loud noice in the spin cycle. Makes the same sound that a top-loading machine makes when it goes out of balance. Help.


  • Hi,
  • Try these:
  1. Balance the load
  2. Level the machine
  3. Inspect the water pump for a blockage
  4. Inspect the coupling
  5. Inspect the transmission
  6. Adjust the drive belt tension
  7. Check the motor bearings
  8. Check the drum brakes
please rate my suggestion...

May 20, 2009 | Kenmore Washing Machines

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