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Brother mfc 640cw I changed the black ink and its telling me near empty ink and will not print,

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  • sales519 Apr 23, 2010

    my brother mfc 640 cw is telling me black near empty I just changed the ink and it will not print.

  • sales519 Apr 23, 2010

    my brother mfc 640cw will not print any black what can be the problem.

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3 Answers

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  • Master
  • 355 Answers

Try this

Unplug printer from power. Wait a minute. Take all carts out. Plug machine to power. mfc demands carts. Reinsert carts (have a look if they all filled with ink!!). If asked press 2 (No change) despite you use a new cart press 1 Yes cart changed.

Should work!

Posted on Apr 23, 2010

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  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the cartridges and visually inspect). Turn printer off and unplug the printer from all cables (power, USB, etc). Try to hold it upside down and gently shake it so that if there is any paper inside it’s removed. If still it’s not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Posted on Apr 23, 2010

Testimonial: "This answer was very helpful. Turned the machine upside down and it all started leaking. Then I knew the ink wasnt good and totally damaged the machine. Thanks anyway."

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  • Master
  • 2,923 Answers

Press the "stop\reset" button for 5-7 sec. and then release it.

That should fix it.

Let me know if nothing happen.

Thank you and good luck!

Posted on Apr 23, 2010

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