Question about Logitech Quickcam IM 961361-0403 Webcam

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Logitech Quickcam IM

I set up the sound for the microphone when I first installed my software and it said it worked. I ste it up in MSN and it said it worked, but it doesn't. I'm trying to use it in AIM, but I can't get it to work either. I tried running a check on my computer, which is Vista, for the mic, but couldn't figure out how to do that. Can someone please help me get my microphone to work. The video works find by the way.

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1 Answer

I can talk and see in msn but when i'm not in msn it's not workin


Sounds like your webcam software is corrupt
Disconnect webcam
Download Revo - double click on logitech - Use the 'Advanced' mode - Revo will make a Restore Point and then uninstall logitech using the uninstall software.
It will then scan your C drive and Registry for all fragments and files that failed to uninstall.
Delete everything it finds
http://www.revouninstaller.com/revo_uninstaller_free_download.html

Restart your computer

Go to the logitech website and click on your model to navigate to the support page for your model

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Download the software installer
Run the install software and connect your webcam when prompted

Apr 16, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Logitech Quickcam 5000 works but not on MSN.


try upgrading your driver
use any other search engien
see properties of cam

Oct 24, 2009 | Logitech QuickCam Express Web Camera

1 Answer

I just installed a Logitech Quickcam 9.5 and is working fine but when I tried to use the little headset/mic included, using Windows Live Messenger (MSN or Hotmail Messenger) and I can hear everything but...


First try going to your control panel,
  • click on sounds and audio devices,
  • click on audio at the top of the sounds and audio devices properties box
  • after that your default device should be listed under sound recording.
  • click on volume where it says sound recording should have a picture of a microphone, a recording control box should pop up, make sure the microphone box has a check in it,
  • click on advanced under the microphone box, put a check in the microphone boost box.
  • then exit from the control panel and right click on the icon of the little speaker at the bottom of your task bar.
  • click on open volume control.
  • your volume control box will appear, make sure the microphone mute box is not checked.
  • then set your microphone level.

Mar 28, 2009 | Logitech QuickCam Express Web Camera

1 Answer

Logitech QuickCam IM Microphone


Go into your sound settings and check if your microphone settings are set correct.

Aug 08, 2008 | Logitech QuickCam Express Web Camera

4 Answers

Logitech quick cam communicate stx on Vista - microphone not working


Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Mar 25, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

Logitech QuickCam Express: Microphone not working


If you have windows messenger follow below

Windows XP
Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
Launch Windows Messenger and execute the audio tuning wizard.
  1. Go to “Start”.
    Select “Run”.
    Type “msmsgs” and click “OK”.

    9952.jpg
  2. In theWindows Messenger, click “Tools” and select “Audio Tuning Wizard”.

    9953.jpg

  3. Follow the steps which are provided by the “Audio Tuning Wizard” and select your desired Microphone & Speaker device.

    9954.jpg

  4. Once this process is complete, close the Windows Messenger application.
    The configuration change made through Windows Messenger should now be set in the MSN Messenger 7.5 application.

Mar 08, 2008 | Logitech QuickCam Express Web Camera

2 Answers

I've bought a logitech quickcam communicate STX. When I installed it first it worked fine. Someone unpluged it from the usb port and it wouldn't work. I re-installed the drivers and it was fine again but...


The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

Feb 25, 2008 | Logitech Webcam

1 Answer

Mic has quit working on Quickcam Pro 5000


Did you by chance mute it in the computers sound manager or a specific program (msn, yahoo)? These settings tend to over-ride the Logitech console settings.

Nov 14, 2007 | Logitech QuickCam Pro 5000 Webcam

7 Answers

QuickCam mic doesn't work


For XP users,try:
>Start
>ControlPanel
>Sounds and Audio Devices
>Audio
>Sound Playback
Click on drop down menu arrow.
If there are two audio devices listed: Deselect current device; select second device.
>OK

Oct 05, 2007 | Logitech QuickCam Express Web Camera

1 Answer

Logitech quickcam communicate stx


Check the camera settings are not too high 320x480 or similair should be enough. Have you installed Windows Messenger live, the new MSN and tried it with that? If your'e problem persists try this problem page. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=534&p_created=1087233145&p_sid=tDSxcPki&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTQyMiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD13aWxsIG5vdCBpbnN0YWxs&p_li=&p_topview=1

Mar 04, 2007 | Logitech QuickCam Communicate STX Personal...

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