Question about Brother HL-2170W Laser Printer
Printer started putting paper after paper through the printer/ I had asked for one copy to be printed. When I turned off the printer to stop this, the paper jammed.
Turn the printer off, Open the front cover where the drum and toner are installed. Remove the drum and toner (cartridge). look inside the machine for a paper jam, also open the back cover and check there.
Posted on Apr 23, 2010
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Posted on Jan 02, 2017
HP's answer to your question.
Posted on Nov 09, 2007
Ok this issue ussually occurs when the roller feed doesn't load the paper due to the following reasons:
1. If your printer is operating for more than two years or so... gear tear will most likely to occur. If you can open the printer and check everytime the printer initiates after power on ad if the roller feed doesn't rotate but the leftmost rotary gear with the encoder wheel rotates, the gear is most likely to be loose even there is no paper jam nor dust contamination on the rubber and paper feed mechanism. You need to replace the said gear with the encoder strip . A simple solution would be aplying epoxy resin so it will be fixed on the rotary shaft. It may last for quite sometime but better yet replace the gear.
2. The feeder rollers might be dirty and needs to be cleaned and greased the gears.
3. Probable defective print cartridge. Try replacing it with a new one.
But based on the items above, if your printer is operating more than a year or two, and frequent paper jam is being experienced, gear tear near the motor is the culprit.
Posted on Dec 24, 2008
SOURCE: printer keeps reading paper jam
We had exactly the same problem (and this printer had never been used before) - we fed a piece of thick-quality paper, applied a little pressure from the top edge as it descended, and 'voila' the printer has finally fed one sheet right through.
What it is NOT yet doing is aligning correctly with the top margin of the document - it is more or less cropping off the top portion, but I'm trying to finish taxes and this will darn well do for now.
These printers are cheap plastic junk, manufactured to make the trip to landfill as soon as possible. Damn Canon and all the other corporations making these trashy pieces of electronics. (I still have a LaserJet 5MP, and I'm sure HP hates me for it - circa 1995 manufacture). If I can figure out how to get printer drivers for OS 10.5 (mac) it will leave to see more service still. Grrrr.
Posted on Apr 10, 2009
Tips for a great answer:
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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