What browser are you using? This message usually means that you have enabled the Private Browsing feature or otherwise disabled cookies. Assuming you do not have a cookie-blocking extension (NoScript in Firefox), follow the directions below for enabling cookies in the common Windows browsers.
For IE (in the desktop for Windows 8) to change the permissions for Cookies: click on the Gear symbol on the line with the URL bar. (Alternatively if you have the Menu toolbar visible (press Alt to get this visible) then click on Tools. Select Internet Options. Go to the Privacy tab and reduce the privacy setting to Medium. Click Apply and then OK and then close your browser and reopen it. Then go to the MagicJack site. If that doesn't work, check if the Tracking Protection is enabled. Click on the Gear and then Safety. Go to turn on Tracking Protection. In the new window, check if MagicJack is listed. (The key sequence <Control>+<Shift>+P turns on the Private Browsing feature. It should be disabled when you close and restart the browser.)
In Firefox to change the cookie permissions, click on Tools and select Options. Click on the Privacy icon. In the History section, you need to set that to Custom. Then you can enable or disable cookies. Click OK. Close the Options window then restart your browser. Make sure that Always use Private Browsing is not checked.
For Chrome, click on Menu icon (the icon with three horizontal lines) on the URL bar. Click on Settings and then select the Advanced link. Then under Privacy, click on the Content Settings button. Make sure either of the first two options for cookies are checked. Click Done and restart the browser.
I hope this helps.
Feb 03, 2014 |