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Re: Can't unlock door to Whirlpool Duet HT
Remove the lower access panel w/ 3 torx 20 screws and by putting your hand up the rt side approx12 inches or so you'll feel a quarter sized lever attached to bottom of the latch assy, its a manual release for the electronic lock, just give it a tug down it come open at least. the remove the top of the machine and look down on the door lock as well as the computer mounted on back wall looking for loose connections, unplug and replug the wiring connectors
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Hello Welcome to FixYa here is the answer your searching for..Press and hold the "End of Cycle Signal" button for approximately three seconds until the "Control Locked" indicator light shuts off. The control panel is now unlocked.
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Hello there and thank you for chosing fixya Here is a few things to check before you do a manual opening of the door You may have already done these steps but please try this again in this order ok?
Check to see if the "Add a
Garment" light is lit on the Duet's display. The light will only be on
during the first eight minutes of a washer cycle, when the function is
usable. Press the "Pause/Cancel" button once to pause the washing cycle and unlock the door.Press the Press the "Pause/Cancel" button twice to cancel the wash cycle if the
"Add a Garment" light is not illuminated. THIS IS A BIGGIE HERE (Wait for the water to drain.
The door unlocks once enough water has drained to enable you to safely
open the washer door NOW IF THESE STILL DO NOT WORK THEN HERE IS HOW TO MANUALLY OPEN THE DOOR UNPLUG THE MACHINE Remove the three screws securing the lower toe panel to the washing
machine. The lower toe panel is the small rectangular panel underneath
the washer's front door. Pull the panel off the washer once the three
screws are removed.Reach up into the front panel of the washer. Feel for the teardrop-shaped tab in the washer's door latch assembly.Pull down on the tab until you hear a click. The click is the sound of the door unlocking.
To unlock the door press RINSE HOLD to manually terminate the cycle. If this doesn't unlock then unplug the washer and try this 1-2 times. Alternatively try holding the start button to check whether you are getting any error message. If there is no error message then you would need to replace the door latch or check the wiring to the door latch. To manually unlock the panel first you'll have to Unplug the Washer from the power outlet. Now, remove the lower toe panel. Look for the bottom of the door latch assembly from inside the washer. Check for a tear-drop shaped tab and pull the tab until click is heard, door will now unlatch. Hope this helps... Please post back for further assistance.
It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.
try hitting pause cancel twice if that doesnt work turn the dial around all the way to off try to unplug the washer if all that fails the remove the three torx screws remove the lower panel and reach up where the latch is after unpluging the washer on the bottom of the latch is a tear shaped tab pull it down till it clicks that will unlock the door