Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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Screen says carriage jam. can't find

Screen says carriage jam. can't find

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Hi there

Follow these steps and your problem will be solved

* Turn off the printer by pressing the Power button

* If the optional HP Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in.

* If the optional HP Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord.

Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. Press OK to continue.

If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

If the paper did not come part way through the front of the printer, try removing it from the back of the printer like this

1 Remove the paper from the In tray, then push in the catches to release the in tray.

2 Open the In tray to a horizontal position.

3 Gently pull the jammed paper to remove it from the back of the printer.

4. Before you lift the In tray to close it, make sure it is pushed all the way to the right on its hinges.

5. Lift the In tray up until it snaps back into paper-loading position

Open and close the pen door on the front of the printer to make sure it is securely latched.

Good luck

Posted on Apr 23, 2010

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My hp printer 5525 shows carriage jam how can i fix this?


If you lift the lid to get access to the cartridges, there should be a diagram showing you how to unjam the carriage. I have a 564, & it has that feature.

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Carriage Jam Error on HP Printer

There is nothing much to do if you get a Carriage Jam error. We can give a try to solve it ( Usually carriage jam error results in Hardware failure )

Follow the instructions below to resolve Carriage Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges. Check for any paper pieces, if so, remove them.
  5. Move the carriage manually 5-6 times from left to right.The carriage should move freely. ( Do not apply force )
  6. If the Carriage does not move freely, try to remove the cartridges and close the rear and front access door.
  7. Power on the printer and it will prompt you for missing cartridges.
  8. Install the Cartridges.If it does not prompt you for cartridges missing, you will find Carriage Jam Error on the screen
  9. This indicates the printer is faulty and needs repair

In any condition if you are not able to fix the issue, Contact HP ( 1-800-474-6836 ) If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer

Regards,Ron


Please rate this solution if it resolved your problem

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    pm_paperload_215_er.gif

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

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