Question about Toshiba Satellite A135-S2276 Notebook
Based on your description of what happened, what is happening is the CD is expecting a differant operating system and won't run on what you have installed. Windows was changed so it was based on Windows NT a few versions ago. Windows XP is also refered to as NT5, Vista is NT6 and 7 is Nt7.
On that laptop you should have a version of windows XP installed. It will tell you waht it is when it boots up. That should still be supported or at least familiar enough for the support technicians at your ISP to guide you through setting it up. This isn't hard to do but really is best to have someone guide you over the phone. Your ISP support will have any numbers and such to enter and can give additional details basd on what you can see and tell them.
Posted on Apr 23, 2010
I think that the laptop is running Windows NT with Service Pack 1 installed, and the software that you are trying to install requires Windows NT with Service Pack 6 installed.
However, the _bigger_ issue is that Microsoft stopped supporting Windows NT (at any level of Service Packs) several years ago. Therefore, any computer running Windows NT that connects to the Internet is likely to get "hacked" within a few minutes of being connected.
So, my advice is to either "junk" the laptop, or try to find a "Microsoft Windows 2000 Upgrade" CD-ROM and license-key, and update your computer to use Windows 2000. However, Microsoft will stop supporting Windows 2000 in July 2010, i.e., just a few months away.
If you really want "Service Pack 6", find a friend with a CD-writer and Internet access. Access http://www.microsoft.com/downloads and search for 'SP6A' -- download it, burn it to a CD-R, and carry the CD-R disk to your computer, and install it.
Then, run "Windows Update" -- there are many security-fixes that will be required, even after installing 'SP6A'.
Also, you might have difficulty finding anti-virus software that runs under Windows NT !!!!
Posted on Apr 23, 2010
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Posted on Jan 02, 2017
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