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My printerwill not print, just leavesablack smudgenaper, just installed a new black ink cartridggge

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Hi,

Your issue wil be resoloved once you have cleaned the print head of the printer.

As you have not provide the model no, I am forwarding you 2 links to go through that will help.

Link 1:
http://www.usa.canon.com/consumer/controller?act=SupportIndexAct

Here choose your product and the click on GO

Once you reac your specific product page, click on Tab "Support and service"

Over there in the question box type " Clean print head" and you will get a answer on how to clean the print head.
You can also type in the question box :"blak smudge on paper" and that will give you mre information. Highly recommended to clean print head for a sure shot solution.

Link 2:

How To Clean A Dirty Print Head

http://www.smartcomputing.com/editorial/article.asp?guid=&bJumpto=true&Isfrm=IN&article=articles/webonly/techsupport/07w10/07w10.asp&ArticleID=30787

Posted on Apr 23, 2010

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