Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Belt on side keeps coming off

My Dyson upright keeps breaking. I've had it approximately two years and two pieces where the small black belt holds the two pieces together keeps coming apart. I've had it repaired once and it has done it again. Recommendation?

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I've had Dyson Vacuums for years without any problem. Since they come with a 5 year Warranty, I would take it back to the store where you bought it from and demand an exchange for a new or (Manufacturer) refurbished unit.

Make sure that you tell them that you have had it repaired and that it did not solve the problem. If they do not exchange the Vacuum for you, tell them that you will report them to the 'Better Business Bureau" as them exchanging the Vacuum does not cost them anything. If they still refuse to help you, report them to the BBB making sure to include the steps that you have done to resolve the problem, and mention that the Vacuum is still under Warranty.

Good Luck.

Posted on Apr 23, 2010

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