Question about Kodak ESP 5 Printer

3 Answers

When I'm online and want to print something, I hit "print" and the print page comes up, but when I hit "print" again, the entire screen disappears and my pc goes back to the desktop. What's wrong?

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  • paralaxvu20 Apr 23, 2010

    Thanks for the prompt response! I'm going to try this and will get back to you in the next day or two. I appreciate your kind attention.

  • paralaxvu20 Apr 23, 2010

    Thanks for the virus program suggestion. I have used a good virus program and no luck. I didn't have this problem before I got the Kodak printer, so am thinking it's from the printer itself rather than a virus anyway. My brother-in-law told me to back up the things I want to save for sure (like pix and music) and reinstall my OS, which I know should be done every 6-9 months anyway (and I did do so recently--but before the purchase of the Kodak printer), and will do it if I absolutely have to...but oh boy, I don't wanna!

  • paralaxvu20 Apr 27, 2010

    Thanks, but I already tried this. Didn't work.

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3 Answers

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Usually when you see this it is due to a memory problem. You can either be out of ram ie using all you have or there is a flaw in your ram modules. It can also happen if the computer is overheating or close to the edge (not as common). And it can be due to a java error on the webpage that yor browser has a problem with. And it can be somthign as simple as low drive space on your boot drive.

Usually if it is memory you can force it to happen by having more programs running and using up the memory. You can also try rebooting and then using only what you need to print the page see if this helps. If it does then you will want to see what is running all the time that is not needed. Most of these things are speedloaders which really dont speed up anything but do use up ram.

If you put you hand near the fan outlet on your computer the air should be warm but not hot. If it is hot then getting your case and fans blown out might help.

If it is caused by bad code on the page there is little you can do. If it is happening on differant pages then you may be able to help by updating your java. If there is no java it can be an conflict caused by the browser and the print driver. Try updating the browser and see if there is a updated printer driver available from the support downloads on the kodak website. sometimes the driver conflicts or doesn't shut down properlly and causes a conflict in windows. If this happens when printing from various programs it is driver caused, if it is just when printing from the browser then it is most likely the browser.

Posted on Apr 28, 2010

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Hello. Reinstall your printer driver. If you do not have that disk handy you can download a new driver from kodak. Just google kodak drivers. Then select the driver that is good for your printer and your your computers operating system. Joe

Posted on Apr 24, 2010

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First uninstall programs from where you give print and face this issue.Then reinstall.
There is problem in communication of your programs to your printer driver.
Also reinstall printer driver.
You can uninstall your printer driver and software with revo uninstaller.
Click here
Also uninstall usb driver .
For that press windows key +R key so you can see run then type in run "devmgmt.msc" without"" then press ok then you can see device manager then uninstall all usb driver then it automatic install all usb driver.
So uninstall programs from where you give print.,printer driver and software then reinstall all then it will work .
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Apr 23, 2010

  • Also scan your computer with updated antivirus .
    Let me know if you need further assistance.
    Thanks for using FixYa.


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Posted on Jan 02, 2017

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http://www.filehippo.com/download_malwarebytes_anti_malware/
http://www.filehippo.com/download_avast_antivirus/

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