Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag Neptune Top Load Washer will not spin and water will not drain at the spin portion - the laundry becomes un-balanced. I have checked to ensure the machine is level per manual - once you reposition the wet laundry and press restart it may take just a few seconds while machine tries to spin before clothing is, once again, concentrated on one side of the machine - sometimes, the washer will finish the spin at this point but most times it throws the laundry to one side and becomes unbalanced. This just started a week ago.

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If your machine ius a FAV6800A LED console or FAV9800A LCD console then take a look at this post Clutch Fix if you want to DIY.

I will help you through the process. Your looking at $300 to $400 for a repair if you don't DIY. See if the DIY process is for you if so let me know I have a few additional questions......Rich

Posted on Apr 24, 2010

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Neptune front load washer does not spin all water out every time. Water can be rung out of clothes at these times.


Hello there:
The clothes are wet after spinning or at the end of the cycle please try each one of these solutions that i have provided below

Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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Hi,

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The sloshing sounds you hear are supposed to be there. Actually, it was there when you first purchased the washer and had never used it before. It's part of the balance system. When the machine goes into high speed spin, the balance system kicks in. The water portion of it is forced outward by centrifugal force. Now when the machine slows down and stops, the water settles back down so that when you reach in and turn the drum by hand, you can hear it sloshing about.

Hope this helps,
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1 Answer

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