Question about Dell 926 All-In-One InkJet Printer

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I have a file stuck in the print queue and I can't delete it. I've turned off the printer, unplugged it but still can not clear the file. What do I need to do?

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This freeware utility should solve the problem for you. Check out this website for the download links and more info.
www.fantasticfreeware.com/applications/stalled-printer-repair/

Posted on Apr 23, 2010

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I cancelled a document while it was printing and it is still in my queue days later as deleting and it wont let me print anything else or restart that print job.


The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

Sep 13, 2014 | HP deskjet 3940 color inkjet printer -...

1 Answer

Only prints first job - can't delete from que


Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


I hope this information has been helpful.

Dec 20, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

PRINTER WILL NOT PRINT THERE IS A JOB THAT WON'T CLEAR. I TRIED DELETING THE JOB AND ALL IT SHOWS IS THE JOB DELETING AND THATS WHERE IT'S STUCK


To clear the print queue from stuck print jobs, try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Oct 02, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

I have a Lexmark S504 wireless multifunction printer. I can print a test page but a can't print anything from any application. The Windows print page window comes up and if you click OK it appears to...


It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

Sep 07, 2011 | Lexmark Interpret S405 Wireless All-in-One...

2 Answers

Hi, I cancelled a print request but the request is frozen and has been for 3 days. I have disconnected both laptop and printer from power (turned off and restarted but the print request is still in the...


1. unplug the usb cable from the printer and go to your printer list. 2. delete the installed printer. 3. once the printer is deleted from your list, plug the usb printer cable back in 4. the printer should reinstall itself and the print request should be gone

Feb 28, 2011 | HP D1560 Deskjet Printer InkJet

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

1 Answer

MY LEXMARKX5650 THERE IS A DOCUMENT STUCK IN MY QUEUE. IT SAYS DELETING BUT IT DOESNT DELETE I CANT PRINT MY OTHER DOCUMENTS I REALLY DONT WANT TO HAVE TO RESTART THE PC IHAVE A FILLED IN DOCUMENT THAT...


Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Sep 29, 2010 | Lexmark X4650 InkJet Printer

1 Answer

How to access print queue


You can find the print queue going to Start-Settings-Printer and Faxes, Open printer and faxes by clicking and You will find the printers installed. Select your printer probably the one which has tick mark on it ( default printer) double click to open and see the files in queue. You can delete the queue if printing stucked.

Other way to delete the printing queue if not getting deleted from the above method is to go to start-.>run type "services.msc"
search for print spooler service in the rights side pane, right click the service and stop it. Now again go to Start->run type
"spool" and hit enter. It will open up folder for you, double click on PRINTER folder and delete all the files in that folder. This will clear up the queue from printer. After deleting all files, go to again follow the same process to start the print spooler service. Go to start->run-> type "Services.msc" hit enter, on the right side pane search for printer spooler service, right click and start the service.

Hope this helps

May 19, 2010 | Microsoft Office Home and Student 2007...

1 Answer

Print queue will not clear after printing


dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

and save as delete.bat file on desktop

run this file and reboot the machine

and run this file again

now print queue will get cleared

thanks

Apr 10, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

HP Deskjet 3845 print queue not clearing


Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...

Dec 09, 2007 | HP Deskjet 3845 InkJet Printer

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