Question about Xerox WorkCentre XD100 All-In-One Laser Printer
The paper jam indicator comes on and you receive error message E2. You can still feed paper from the side and get a perfect copy everytime. I have tried resetting the copier using the clear auto twice function twice. No luck. Hate to throw the XD100 out on the curb if there is an easy fix. Just put in a new toner cartridge and have another partial toner cartridge on hand.
So it sounds like the machine is not feeding paper from the paper cassette. This is a common problem.
There are 2 possibilities. 1 easy and one a little tougher. The simple fix is cleaning the paper feed tires. Just pull out the paper cassette, then remove all the paper. You will see 2 felt type pads on the spring loaded metal plate. Spray these 2 pads with some glass cleaner. Dry the metal plate a little then lock the plate down and re-install the cassette without paper! Make sure the lower tray is selected for paper feeding and press the print button. The machine should try to feed a few times then shut down with a P in the display. Reset the P using the clear key then press print again. Repeat this procedure 5 or 6 times. Then remove the tray, dry the pads a bit then re-load the paper, re-install the tray and give it a try. If dirty feed rollers were the cause then this procedure will fix it. Let me know how this works out.
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Posted on Apr 23, 2010
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Posted on Jan 02, 2017
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Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?
Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax
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