Question about Dell 3010cn Laser Printer

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Printed image repeats later

Sometimes when printing in black the image that is printed on the top of the page faintly reprints again lower on the page....it is like the ink stuck to the roller? and next time the roller passed the paper it not only prints what it is supposed to print, but also a fainter version of what it printed immediately preceding.
How do I clean the roller? or whatever is causing this problem?

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I have a Dell 5100CN, and believe that this problem is caused by the drum not releasing the full charge which holds the ink in place on the drum until the page is printed. After the image is transfered to the Drum, the 'Fuser' unit heats up the paper and pressure forces the paper against the drum to transfer the toner from the drum to the paper.

Since the Image is printing, and you are getting a ghost, I guess that the problem is most likely the 'Pressure Roller' or 'Heater' in the 'Fuser' unit.

Buying the Fuser unit from Dell could cost you around $200 from Dell, but I just found one on eBay for $129 Got to www.ebay.com and search for item number 190388919845

I highly recommend that you buy a new OEM (original Equipment Manufacturer (Genuine Dell)) 'Fuser Unit'

Good Luck

Posted on Apr 23, 2010

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