Question about Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

After charging my battery I installed the battery and turned the camera on. The lens came out and the screen came on. All of a sudden the screen turned solid white and faded to black. Now the camera will not turn on at all even with a fully charged battery. Any suggestions? It's out of warranty.

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  • Sony Master
  • 2,517 Answers

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. turn on camera and see.if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated

Posted on Apr 23, 2010

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Posted on Jan 02, 2017

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Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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