Question about Arris SURFboard SB4200 Modem

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Internet has stopped working.

The only led that is flashing is Power but none of the others are on?
Any way to reset the router?

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Check that the "block Internet activity" button on the top of the router is in "active" mode, not in "standby" mode.

Unplug the AC power from the modem -- that will reset it.

Contact your ISP -- they can remotely & electrnically access the cable-modem, and will trouble-shoot, and, if necessary, will replace the modem, for free.

Posted on Apr 23, 2010


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