Question about SanDisk Sansa e250 MP3 Player

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My sansa is frozen with a statement " refreshing yoiur media" on the screen, I cannot turn it off or make it do anything. How can I unfreeze it?

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Hello,
Try resetting the e200 series player as told in next link:
http://kb.sandisk.com/app/answers/detail/a_id/189/sno/0

More support for e200 series player, go to next site:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC9zWlVHcDgtag%3D%3D/sno/0#e200

Write a comment in this thread, when you need more help.

Posted on Apr 23, 2010

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Posted on Jan 02, 2017

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My trio model t2800 is frozen it will not do anything


on the back of your mp3, in the top right corner there is a rest/mic hole. insert a paperclip and press. it should refresh/unfreeze your mp3

Jan 27, 2011 | Mach Speed T2800 MP3 Player

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My sansa mp3 has frozen nothing moves,it is on , how can i dislock it


Hi,the Sansa is a portable media player made by SanDisk. As with all portable media players, there may come a time when your Sansa freezes up for one reason or another. This can be incredibly frustrating. Fortunately, there are a handful of different methods you can use to unfreeze the player.

Instructions

Wait for the battery in the Sansa to die completely. Once the battery is dead, you can plug the Sansa into your computer and download a firmware update for your particular model (see Resources below). You can also remove the battery from the Sansa if you want to speed up the process.


Plug the Sansa back into your computer. If the computer recognizes the device, the player should begin charging right away. This will unfreeze your Sansa.


Hold the power button down for roughly 10-20 seconds. The Sansa should turn off. Wait a few seconds and then turn the player back on.


Hold down the center button and the menu button at the same time. Do this for up to 30 seconds while watching the display screen.


Hope it helped.

Thanks for using fixya.

Jan 12, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Its just frozen


Hi there,

Well first of all you can try the following steps -
1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
2. Go to the Sansa website and download the "Sansa Firmware Updater."
3. Select "Run" when the updater installs. (Installation will take less than two minutes.)
4. Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
5. Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Good Luck!!

Thanks

Apr 15, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Screen frozen


Hold down the select button and the volume + button at the same time. This should reset it.

Feb 01, 2009 | SanDisk Sansa MP3 Player

1 Answer

Frozen while on the refresh database screen


Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen screen


download the new software off the sandisk site,
follow the instructions on the website!

May 09, 2008 | SanDisk Sansa e200 MP3 Player

5 Answers

Frozen Mp3 player


push in the middle select button and hold it in. as you are holding it in push the menu/power button and hold it in. you should have to hold them both for about 10 sec. or so then the screen black out and you can release it. that should work. it happened to me once and thats how i unfroze it

Dec 20, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e200r


my Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Jan 04, 2007 | SanDisk Sansa e200 MP3 Player

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