Question about Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Washing machine will not start cycle

Dear Repairman,

I have replaced the control panel according to your instructions, however, after I plugged the power cord in and selected a cycle, and held the start button down for at least a second, the cycle does not start.

All of the lights and buttons appear to work properly, just the start button does not start the cycle.

FYI, I replaced the control panel because the plastic bracket for the start button had broken off the control panel. While waiting for the part, we continued to operate the machine with the green start button removed by sticking my little finger in the panel cover hole to push the small start button on the control panel until it finally quit working altogether as pushing the button for a second would not start the cycle. I assumed the control panel start button had failed, but now that the newly installed control panel does not start the unit I wonder if there is another problem.

Can you help?

Thank you,

Posted by on

  • sgppng Apr 23, 2010

    I can not enter the test mode successfully. All of this part - "Activate the diagnostic test mode to check the functions of the washer.
    Close the door and press the Control On button. Select Drain/Spin cycle
    with the cycle selector and select No Spin by pressing the Spin Select
    button as needed." Went fine according to your instructions.

    But this part - " Push the Prewash option button 4 times
    within 5 seconds" did not as the display continued to read 2:00 as it did after selecting the no spin option.

    I first just pushed the prewash button 4 times within five seconds ignoring the beeps. After the display did not change from 2:00, I pushed the buttons and listened to the beep sequence.

    The beep response as I push the Prewash button is as follows:
    First button push - 2beeps
    Second push - 3 beeps
    Third push - 3 beeps
    fourth push - no beeps

    To listen to the beeps, it takes more than 5 seconds to get 4 pushes done. The cycle of beep tones is repetitive in the order listed above and will pick up where ever you leave off before you hit the cancel button to start over. Do I need to make it start on a specific beep response to get into the diagnostic mode? I will try that while I am wait to hear back from you.

    What next?

    Thank you



  • sgppng Apr 23, 2010

    I spoke with another consultant in your absence and she says that because I can not get the unit to go in to diagnostic mode that the problem must be a faulty motor. I did not have a faulty motor before I replaced the panel. Do you agree with this diagnosis?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,554 Answers

Activate the diagnostic test mode to check the functions of the washer. Close the door and press the Control On button. Select Drain/Spin cycle with the cycle selector and select No Spin by pressing the Spin Select button as needed. Push the Prewash option button 4 times within 5 seconds. If your washer doesn't have the Prewash option, press Rinse/Hold.

C:00 will display indicating that the test mode is entered successfully. If unsuccessful, press the Pause/Cancel button then repeat starting the sequence.

Push the Prewash button 2 times to advance to the next step of the test. The last step is indicated by C:08. Check for any error code after the test.

Posted on Apr 23, 2010

  • 3 more comments 
  • Jahn27
    Jahn27 Apr 23, 2010

    Here are the test steps:

    C:00 - The door is locked to check the door lock system.
    C:01 - The cold water inlet valve is activated to check the flow meter and the cold water inlet valve.
    C:02 - Distribution System is set to Prewash position to check the dispenser motor and the dispenser contact.
    C:03 - The hot water inlet valve is activated.
    C:04 - The basket rotates at wash speed to check the motor and the motor control.
    C:05 - Heater is switched on and basket rotates at wash speed. The washer fills to the minimum level if there's no enough water in the machine.
    C:06 - The drain pump turns on.
    C:07 - The basket rotates counterclockwise from 35 to 90 RPM within 15 seconds.
    C:08 - The basket rotates with maximum speed.


  • Jahn27
    Jahn27 Apr 24, 2010

    Entering the diagnostic mode doesn't require the motor or any other component to be good except the user interface and the machine control. The user interface is newly replaced; therefore the machine is most probably or the door switch is not activating.

  • Jahn27
    Jahn27 Apr 24, 2010

    Remove the top panel and check the door switch continuity when the door is closed. The door switch wiring harness connector is located just above the ribbon cable connector on the left side of the machine control (central control unit). Replace the door lock and switch assembly of there's no continuity even when the door is closed.

  • Jahn27
    Jahn27 Apr 24, 2010

    Wait!

  • Jahn27
    Jahn27 Apr 24, 2010

    Retry entering the diagnostic mode but unplug the washer first then plug back before doing so. The control must be off prior to the pressing of the Control On button. The controls should turn on only when the Control On button is pushed.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Have an Amana NAH6800, I must unplug it and plug back in to get it to start wash cycle. Also, keybord is locked until a couple of minutes after the wash cycle starts. Called repairman, he said control...


WELL IT IS POSSIBLE THE SECOND CONTROL BOARD WAS BAD ALSO? A 6 YEAR OLD WASHER IS YOUNG U CAN GET A GOOD 10-15 YEARS OUT OF A WELL KEPT WASHER.

Dec 03, 2014 | Amana Washing Machines

1 Answer

Oh my gosh, repairman made things much worse. Initially I was getting the HUBA disconnect error code on my Viking VDB325ss dishwasher. There was a moldy smell after each cycle, but at least the machine...


actually , call your local viking distributor and request parts to fix the unit and rebuild the dw to a vdb325e, software will remedy your situation. electronics are under a 5 yr parts warranty.

Sep 28, 2013 | Washing Machines

1 Answer

Washer repeats entire cycle - does not stop at end of spin cycle.


It is possible that presence of moisture within the START button can trigger the cycle to continue as it keep the processor to continue the wash cycle,Hence you must remove the panel and board after disconnecting the wiring harness and use a hair dryer to warm off any presence of moisture on the panel and board. Do it with time to ensure there is no moisture within the panel.
I think this must solve the issue. Repeat the work many times as sometimes moisture and dirt together might form a conductive bond to trigger as a pressed on switch. If possible open panel to clean switch pad.

Jan 23, 2013 | Kenmore 2.1 cu. ft. Compact Portable...

1 Answer

Had ld reading on screen which is nicked or clogged hose repairman came and replaced pump. i washed 1 rug and it was fine, went to wash another load and got the same ld reading as before, called and was...


You should not wash rugs in this machine. The Long Drain is caused by rubber backing from the rugs flaking off and jamming the pressure tubing. The control cannot detect if water is leaving the machine ok. Take that tubing off the control and blow it out. This washer uses a small amount of water which is continually dumped over the clothes. The pump is strong on these washers. The problem is gonna be sediment in the base of the tub clogging that tubing.

Repair photos and manual are HERE

Feb 03, 2011 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Ariston A1635 Margherita Control knob spinning


According to the instruction book - it appears the machine has been stopped mid cycle then re-started.
Switch machine off, turn control knob to a solid circle symbol (they are after every set cycle). Switch machine back on and lights will flash and program is reset. You can then select wash cycle as normal.

Jan 22, 2010 | Ariston Technologies AW125NA 13 lbs. Load...

1 Answer

F1 error code on Kenmore Oasis He


Per Sears. To fix the problem. Unplug the washer for at least 10 min then push pause or stop 2 times and this will fix the problem.

Mar 25, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Washing machine suddenly stopped working during cycle


Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!

Jan 01, 2009 | Kenmore 3.5 cu. ft. Front Load Electric...

2 Answers

''Control Lock'' won't ''unlock''


Press and hold the "End of Cycle Signal" button to lock or unlock the control panel. The instructions should be printed directly below this button. I hope this helps you.

Nov 14, 2008 | Whirlpool Duet GHW9150P Front Load Washer

Not finding what you are looking for?
Whirlpool Duet GHW9150P Front Load Washer Logo

Related Topics:

121 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2510 Answers

yadayada
yadayada

Level 3 Expert

77169 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...