Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

1 Answer

My wd 1tb mybook no longer powers up-I have archived versions of these files but i would prefer to get the data off this drive

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

Is it still under warranty?

Possibilities:
* try connecting to a different USB port on your computer
* try connecting to a USB port on a different computer
* try a different USB cable between the computer and the MyBook
* disassemble the casing, and remove the disk-drive, and connect it as a "slave" drive in some desktop computer, to see if the files on the disk-drive are intact

If all else fails, search online for "professional data recovery service" -- a company that will repair the MyBook just long enough to copy all your files onto a new disk-drive. Of course, this is _expensive_.

Note that Western Digital has a Customer Loyalty Program -- knowing the serial-number on your disk-drive, you can buy a new MyBook from their web-site, at a good discount.

Posted on Apr 23, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My Western Diagnostic My Book is not showing up in


That happened to me but with windows. I ended up having to burn a Knoppix Linux boot disc and when i booted up with Linux it was able to access the drive and i tediously backed up my files to another drive and formatted the broken drive and that fixed it. It was a while back so i may have forgotten something but having a Knoppix disc has gotten me into a lot of broken drives. Good luck.

Nov 13, 2012 | Western Digital WD My Book Live 1 TB...

1 Answer

MyBook WD external HDD Code 10 error


If you have tried the device in 5 different computers and it has the same problem the the problem is with the device. You might want to try and dis-assemble the hard drive case and try installing it directly into the computer to make sure the drive is working properly and to recover you files. If the drive is working then the problem is with the device interface that is built into the case or the built-in power supply.

Dec 01, 2009 | Western Digital My Book Essential 1TB...

1 Answer

Vista 64 - slow boot with WD MyBook attached


This is caused if there are any system files on your external drives OR if you have set the bios to be able to boot from usb devices

One or the other is where you need to look.

Aug 17, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

My Western digital 1tb wont work inspite of drivers being instal


Mybook does not require any additional driver to work on systems from Win XP onward, same for recents Linux and MAC OS.
If the drive is not detected on more of one computer, then it is usually because of a fault.
Try a replacement cable (mybook uses Mini USB to USB, available at computer and at camera shops). If still no luck contact WD, mybooks have one year warranty. If you want to recover data, the disk must be mounted on a different enclosure, that service can be asked when discussing repair.
Regards

Jul 12, 2009 | Western Digital My Book Essential 1TB...

1 Answer

WD 1TB MyBook lost my data forever?!.. please help!


Do you hear a clicking sound or a constantly running motor coming from this drive? If so, your drive is dead. I think the arm that reads the data off of the platter(s) is broken. It can't be fixed but check your warranty for a free replacement from WD.
Hope you had everything backed up to a cd/dvd.

Jul 09, 2009 | Western Digital My Book Essential 1TB...

1 Answer

USB hard drive not recognized by Mac and by PC


Does the external drive work when connected to some _other_ computer? (Friend? Office? Home?)

It could be a failure either in the "hardware" inside the external-case (the USB adapter & interface)
or in the disk-drive "inside" the external-case.

So, a qualified technician can open the external drive, remove the disk-drive, and connect it directly to a computer, to see if the files can be "directly" read from the disk-drive.

If not, then you should search online for a "data recovery" service -- they are expensive, but they physically repair a damaged disk-drive, just long-enough to copy your data to another disk-drive.

May 29, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

I am having a problem copying large mkv files from a WD 2TB mybook to another WD 2TB mybook. they are both formatted to NTSC. I had no problem loading the first drive but the second one is giving me fits!


In order to fix this problem, be sure that the drive is formatted to NTSC. Mine was, however, when I started loading mp3 files to the drive first, it somehow got reformatted to FAT32. I don't know how, but it did. Copy your mkv files FIRST!

Apr 14, 2009 | Western Digital My Book Essential 1TB...

2 Answers

Can't open My WD Mybook Home edition 500 GB External Hardrive


sounds like the hard drive is failing... i suggest you find yourself a data recovery program soon

Jan 05, 2009 | Western Digital My Book Essential Edition...

1 Answer

WD mybook world won't work on mac?


Window and OSX - fun and joy.
Since you formatted a 1TB drive and it works fine in Windows, I have to concluded the the drive was formatted NTFS.
Here is the issue in a nutshell, OSX supports reading NTFS but have very limited write cababilities.
If you want both Windows and OSX to have full access to an external drive you should format it FAT32. The only issue then is that under normal conditions a FAT32 drive has a maximum size of 32GB.
I would partition the drive to have 1 or more FAT32 partitions and then have the rest of the drive NTFS.

Is the OSX version correct or should it be 10.3. If it is actually 1.3 it would mean you have the OSX Server edition that originally came out in 1999 and it may not have very good USB support - version 1.2 would only support 1 USB device.

Oct 16, 2008 | Western Digital 500GB My Book World...

Not finding what you are looking for?
Western Digital My Book Essential 1TB External USB 2.0 Hard Drive Logo

288 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76630 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...