Question about HP LaserJet 1020 Printer

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The gears in the printer are making a loud sound and it doesn't print. i have tried another cartridge and it doesn't help

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: PLEASE HELP!!

I had this same "loud clicking" issue after I replaced my first toner cartridge. The magenta ran out, I ordered from a discount online store, installed it, then had the clicking problem while printing (though the print quality seemed ok). I compared the old, empty cartridge that came with the printer the new one, and found them identical except the new one had a little square transistor board on the surface that is inserted into the printer, next to the round, black thing, which I think are gears... like a little round black flywheel. I noticed the old, empty cartridge had no such board, but just a square hole instead. What was happening was this little circuit board wasn't letting me push the cartridge in far enough to allow the “flywheel” to fully connect (or at least they couldn't connect without continually disconnecting too, which was causing the loud clicking noise). So I got a little knife and pried off the circuit board, and then took out this little grey, spongy, sticky thing under it. I reinserted the cartridge and noticed it slid in just a little bit more (maybe 1/8 in. more). But then the printer didn't register I had a magenta cartridge, so it wouldn't print anything for me! So I put the spongy thing back in, then the circuit board. But when I put the circuit board back in, I pressed it in about an 1/8 in. past being flush with the plastic it was resting on before... so about 1/8 in. past where it originally was. So, now, instead of being stuck, flush with the plastic, it sort of floats on this spongy thing and goes in slightly when you push on it with your finger, creating a small, square hole like the original cartridge I examined. Perhaps this is how it's supposed to be but it had a manufacturing defect. Anyway, I reinserted it again and it slid in just a bit further than originally. It works fine. No more clicking noise while printing! So obviously the little black gears are now firmly in place. Hope this helps.

Posted on Feb 29, 2008

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SOURCE: Lexmark 2500 Series printer does not work properly.

my printer does not print, but tells me i have prints pending

Posted on Sep 17, 2008

  • 111 Answers

SOURCE: Stalled printer cartridges

Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:

Carriage Jam Errors

There's also a related web page having to do with the noise coming from the printer:

Noisy Print Carriage

Hope this helps. Good luck.

Posted on Oct 15, 2008

Corysf62
  • 188 Answers

SOURCE: Won't print dark black; prints in gray

There are a few possible causes for the light print.

The first is the easiest to try and least expensive.

If you actually had a bad toner cartridge, and the toner was not making its way down the toner tube to the developer, then you may be able to fix the issue by simply doing a developer cleaning on the black developer. What this actually does is force aggitator to move toner down the tube into the developer. You can activate this from the maintenance menu.

If this does not fix the issue, then more then likely the black developer unit itself is defective and needs to be replaced.

Posted on Nov 13, 2008

  • 1 Answer

SOURCE: When printing, the printer makes a loud sound

I first guess that it is the drum going out. If you have changed the drum......it is more than likely your fuser. Have you ran a supply check to get the status on your supplies?

Posted on May 08, 2009

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Printer stopped working. makes loud cracking noise.repeats movement and noise


Sound could come from either a stripped gear or toothed belt. Try printing a blank page or two, if it doesn't feed then the above is a good possibility.

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The clicking sound usually indicates a broken fixing coupler gear. The is the little gear on the top left side behind the fuser unit in the printer. You can replace it your self to save on a service call. The part number is RF5-0350 and it is available here:

http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_48&products_id=125

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Is the printer making a clicking sound when it is printing? Or is it just making a clicking sound but there are no light and the printer appears to be dead except making a clicking sound?

I know of a cause for either case.

Case 1. It is clicking when printing. Sometimes the toner cartridges are not seated properly in the imaging unit, and causes the gear on the cartridge to slip making a clicking sound as the gear is being turned. Try pulling out the cartridges and try turning the gear. It should turn smoothly without binding. If it binds, there is not much you can do about it except replace it when it goes empty. Reinsert the cartridge and check that it inserted completely into the imaging unit.

Case 2. Printer is dead, not printing except making a clicking sound. This is due to the power supply board failure. Usually the failure is due to a blown filter capacitor on the power supply board. The power supply is located on the right side of the printer. Remove the right side panel to get access to the board. The board can be either repaired or replaced. Hope this helps you.

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So try to get the black toner cartridge out of the Machine. On zhe backside of the Cardridge is a gear. Try to turn the gear, maybe the Toner inside is clump together. When you can turn it very easy in both directions it's fine.

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Remove toner cartirdge and check gears on cart as well as all of the gears you can see inside the unit for any signs of wear. You may also need to remove the fuser assembly and perform the same task with the gears back there. MAKE SURE THE POWER HAS BEEN TURNED OFF AND THE PRINTER UNPLUGGED FOR AT LEAST 30 MINUTES BEFORE ATTEMPTING TO TOUCH THE FUSER. IT WILL BE HOT!!! Most frequently these kinds of noises from the printer are due to gears slipping. Sometimes simply reseating the fuser assembly or toner cartridge will fix it. If there appears to be excessive wear on any of the gears, you will need to replace them.

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My CLP-300 makes a loud clicking sound and sometimes a grinding sound when printing. I am thinking about getting a replacement but the machine is not that old. If it can't be fixed, what can you...


did you use a non samsung replacement cartridge? I had this problem with one i used the gear on the cartridge would slip and sometimes even push the cartridge loose. replacing it cured the problem

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The sound is coming from the new toner cartridges. The roller is sticking and causing the gears to make that noise. I removed the toner cartridge and manually turned the roller until it turned smoothly. (this a little hard but it worked). no more noise!

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I had the same problem with the loud grinding sound. The gears on the cartridge(s) is not turning but rather stripping creating a grinding sound. Reinstall all of the toner cartridges. If that doesn't work, pull each cartridge out and manually turn the gear on the cartridge. If the problem persists, you may need to purchase a new toner cartridge.

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1 Answer

T 642


It is most likely hte cartridge, sometimes the drum will give out a loud squeaking hollow sound, it is annoying but harmless. Try new cartridge if you have one.
also to confirm, take out cartridge and turn gears manually, it should make the noise slightly.

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I am pretty sure there is a 90 day warranty but you should call Del to find out. You can try lifting the cover where the ink cartridges are. Look and make sure there is nothing obstructing the print head from going left to right. Also, make sure the cover holding the ink cartridge is snapped down tight. Good luck John

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