Question about 2wire HomePortal 1100 Router (1000400124001)

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Trying to use port forwarding

I am having trouble with port forwarding. I have 5 people in the office I need to be able to connect from home to their win xp pro machines in the office using remote desktop. I have the instructions to edit the registry and did so last night but I can only make a connection from outside the office on 3389. The pc who has 3389 gets thru - no one else. I must be doing something wrong. please help

I want to set up a remote access (from internet) using "Remote Desk" via port 3389 (TCP). I have the 2Wire HomePortal 1100 (I don't see the word Router on it, only Gateway) I don't know if this is a modem or a router.

My problem is that I don't know how to do "port forwarding" so that I can use port 3389 or to confirm if this port is alredy active on my HomePortal. The 2Wire software version is 3.5.5 and I don't find a place to do the forwarding or to confirm it. I would also like to know if there are other ports for "Remote Access". Please help me!!! ..... thanks :-)

Here is some extra info:

Model : HomePortal 1100
Serial Number: 453115135243
Firewall: the one of windows and the one of 2Wire (on my PC).
OS: Windows XP Professional ServicePack 2.

Posted by on

  • chepel32 Mar 23, 2008

    Sorry the first paragraph is not mine. I started with....

    "I want to set up a remote access".... from there on, is the description of my problem... thanks again!!! Chepel32



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  • 53 Answers

i tried to remote access your modem using the serial nos. but it didn't give me anything, pls try to run system setup wizard from your computer by accessing or homeportal/setup, once you have configured the modem with your own settings, please let me know and i'll try to open some ports for you

Posted on Apr 20, 2008


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