Question about 2wire HomePortal 1100 Router (1000400124001)

1 Answer

Trying to use port forwarding

I am having trouble with port forwarding. I have 5 people in the office I need to be able to connect from home to their win xp pro machines in the office using remote desktop. I have the instructions to edit the registry and did so last night but I can only make a connection from outside the office on 3389. The pc who has 3389 gets thru - no one else. I must be doing something wrong. please help


I want to set up a remote access (from internet) using "Remote Desk" via port 3389 (TCP). I have the 2Wire HomePortal 1100 (I don't see the word Router on it, only Gateway) I don't know if this is a modem or a router.

My problem is that I don't know how to do "port forwarding" so that I can use port 3389 or to confirm if this port is alredy active on my HomePortal. The 2Wire software version is 3.5.5 and I don't find a place to do the forwarding or to confirm it. I would also like to know if there are other ports for "Remote Access". Please help me!!! ..... thanks :-)

Here is some extra info:

Model : HomePortal 1100
Serial Number: 453115135243
Firewall: the one of windows and the one of 2Wire (on my PC).
OS: Windows XP Professional ServicePack 2.

Posted by on

  • chepel32 Mar 23, 2008

    Sorry the first paragraph is not mine. I started with....



    "I want to set up a remote access".... from there on, is the description of my problem... thanks again!!! Chepel32

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  • 53 Answers

Hi!
i tried to remote access your modem using the serial nos. but it didn't give me anything, pls try to run system setup wizard from your computer by accessing gateway.2wire.net or homeportal/setup, once you have configured the modem with your own settings, please let me know and i'll try to open some ports for you

Posted on Apr 20, 2008

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