Question about GE Advantium SCA2000B Microwave Oven

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Microwave function isn't working, it turns on and runs, but food doesn't heat up, how can I fix?

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HI. Your symptoms are a strong indication of Magnetron failure. This is the principal heating device, that is used to produce microwaves that , essentially, excite the water molecules in the food, thus, producing the heating effect. When this device fails, generally, the unit will run, but not heat. This device is very fragile, and can injure you if you are not qualified to handle this type of component. There is a High Voltage Capacitor, that is used to help provide the necessary current for optimal Magnetron operation. This capacitor must be discharged correctly. If not, you could risk serious injury, during the repair, if it is accidental touched.

The Magnetron is linked to a cut-off fuse. If the magnetron becomes unstable, this fuse will shut the device down. It is standard procedure to have this fuse test for continuity. If the fuse has blown, this will be the culprit. Replace the fuse. Now, if the fuse continues to show continuity, this will confirm that the Magnetron has failed. I would advise to inspect the Capacitor, and HV diode for visible burn marks, or swollen top(Cap).

Access can be ac hived to these parts by removing the outside cabinet screws. Once the screws are removed, the cover can be removed, as well. Once the cover is removed, the internal components will be exposed for testing, and visual inspections.

WARNING: IF YOU ARE NOT A QUALIFIED SERVICE TECH, THIS WILL NOT BE A NOVICE DO IT YOURSELF JOB. MICROWAVES ARE VERY DANGEROUS, AND CAN CAUSE SERIOUS INJURY. I RECOMMEND TO CALL FOR SERVICE, IF YOU ARE UNCOMFORTABLE WITH HANDLING THE CAPACITOR, OR MAGNETRON.

Posted on Apr 23, 2010

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Magnetron If the microwave oven doesn't heat the magnetron tube might have burned out. The magnetron uses high voltage, high current DC power to generate the microwave frequency that cooks the food. If the microwave oven is turned on when it is empty this can cause the magnetron to burn out. Once it is burned out it has to be replaced, it's not repairable.
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High Voltage Transformer If the microwave does not heat, the high voltage transformer might be burned out. Microwave ovens produce a very high voltage in order to power the magnetron antenna, which emits the energy that cooks the food.

Thermal Fuse If the microwave doesn't heat the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Thermoprotector If the microwave doesn't heat the thermoprotector may have tripped. This is a safety device to prevent the microwave from overheating. It can be tested for continuity to see if it's blown.

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Diode The high voltage diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron which emits the energy that cooks the food. If the diode burns out, a lower A/C voltage reaches the magnetron, which is not sufficient to power the magnetron. When the diode fails it is often visibly burned out. If it appears to be good, it can be tested with a volt-Ohm meter capable of testing diodes. High voltage diodes frequently fail and are one of the most common points of failure in a microwave oven.

Door Switch If the microwave does not heat, one of the door switches might be defective. Microwave ovens normally have three door switches, if any of them fail the microwave does not turn on and does not heat. Check the switches for continuity with an Ohm meter.

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High Voltage Capacitor If the microwave doesn't heat the high voltage capacitor might be defective. The high voltage capacitor works with the high voltage diode to convert the output of the transformer to DC voltage and to double the output voltage. If the capacitor is burned out the entire high voltage circuit stops working properly. The high voltage capacitor can be checked with a special VOM meter which has a capacitance testing capability. Be aware that the high voltage capacitor can retain a charge of more than 3,000 volts and can injure or kill a person if not handled properly. Only trained technicians should perform this type of testing.

High Voltage Transformer If the microwave does not heat, the high voltage transformer might be burned out. Microwave ovens produce a very high voltage in order to power the magnetron antenna, which emits the energy that cooks the food.

Thermal Fuse If the microwave doesn't heat the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
Thermoprotector If the microwave doesn't heat the thermoprotector may have tripped. This is a safety device to prevent the microwave from overheating. It can be tested for continuity to see if it's blown.

Main Control Board If the microwave doesn't heat the main control board may be defective. This is not common. When a microwave doesn't heat the problem is usually within the high voltage circuit; either the high voltage capacitor, diode, transformer or magnetron.


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