Sansa M230 not seen in Explorer or Windows Media Player
My Sansa M230 (512MB) used to work fine with Windows Media Player. I recently bought an iPod and installed iTunes (on 2 different computers). I just tried to sync my Sansa again and it won't work. Both computers do the same thing (with different cables). Namely they recognize something was plugged in but won't show the device in Windows Explorer or in Windows Media Player. The device is set to USB Auto-Detect.
If I switch it to MSC mode, Explorer and Media Player both see the device when plugged in both don't show any of my songs (because of the different format).
Re: Sansa M230 not seen in Explorer or Windows Media...
We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.
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There are 2 modes the player can connect to a computer:
1. MSC mode: the operating system, seeing the player as a removable disk on "My Computer"
2. MTP mode: added software, when an extra program is started the player is detected in this application software: e.g. Windows Media Player
When songs show up on the player but not on My Computer:
1. The player is in MSC mode and music has been put on the player with a program in MTP mode
2. The player is in MTP mode and music has been put on the player
using Windows Explorer in My Computer in MSC mode
In your case the solution should be:
Switch the player into MSC mode and look in Windows Explorer for
a driver letter with a capacity of about 512MB memory.
How to get the player in MSC mode: Using the menu on the player:
From the main menu go to Settings Menu > USB and select MSC mode. Using the hold switch on the player:
1. Turn device OFF. 2. Facing the hold switch slide it to the right so an orange color would show putting the device on Hold. 3. Connect the device to the PC.
Explore "My Computer", looking for the players content showing up as a drive letter (about 512 MB sized for the m230) Click the drive letter, select your files and "copy + save" or "drag and drop" them to a location on the computer.
AAX files can be played by iTunes and are also supported by the Apple iPod. To the best of my knowledge, the Sansa unit is not Apple Ipod compatible and therefore cannot play it! You will need to convert the iTunes AAX files to MP3 format ... providing they are not protected!
1. Open "My Computer" and right click on the "Removable Drive" that pertains to your Sansa. 2. On the drop down list that appears, choose "Format." 3. On the "File System" drop down list, make sure that "FAT" is highlighted. 4. Click "Start."
Disconnect it from your computer and you should be good to go.
itunes is protective of it songs so i don,t no about that but i have a sansa m240 on the player hit the menu Button its the shall one on the top till it turns on then let go and press it again scroll down to settings press the white Button below the play Button. scroll down to usb then select auto detect plug in the player to your pc
you can transfer them yourself or use windows media player 11 to transfer them yourself right click on the music go down copy click go to my computer or computer in start menu select sansa m230 select tcnando hit ctrl v on the key board to transfer the the files
to use windows media player 11 open windows media player 11 plug in player to pc a window should pop up follow the instructions than click on the sync tab you should see the sansa click and drag the music from the left hand side to your players sync list on the left and click start sync . I hope i could help
Hi big dee.
Deleting songs from your M230 can be done by either browsing the player through your Windows Explorer and then selectively deleting the music file, or by formatting the player which would delete all of your music files.
It's also important to know that your player has 2 modes -- MTP and MSC -- because music files saved in one mode would not be seen in the other mode, and vice versa.
To switch the modes on your player, use the menu and navigate as follows:
Menu > Settings > USB
You would get a choice of "Autodetect" (this is for MTP) and MSC.
Here's how to delete the files:
Plug in your player to your computer. Open explorer and check if your player is detected. Your player's LCD would display "USB Connected" and the mode would be indicated below that.
If your player's mode is MTP:
A. Look for the Sansa M230 icon on Explorer (it will be recognized as a Portable Audio Device). Double left click on it to browse the player.
B. The player will have 2 sub-folders: "Data" and "Media". Double left-click on the "Media" folder and either find your music files or open the "Music" folder to find your music files
If your player's mode is MSC:
A. Look for the Sansa M230 icon and drive letter on Explorer (it will be recognized as a "Removable Drive". Double left click on it to browse the player.
B. The player will have several sub-folders such as "Audible", "Config", "Record". You may already be able to see your music files or the player may have a "Music" sub-folder. Open that to check for your files
Once you've located your files, you may now be able to delete them.
Once you've unplugged your player, the M230's LCD will display the message "Rebuilding Library". Let that process complete, then you may turn on your player to confirm that the files have been deleted.
To format your player, just right-click on the M230 icon in Explorer, then select "Format". When the Format window appears, make sure to select "FAT" as the File System type, and also make sure that the "Quick Format" checkbox at the bottom of the Window remains un-checked.
I hope this info helps. Enjoy your M230. :)
I actually had this exact same problem with my Sansa m230, and I was running from place to place just looking for an answer; I actually stumbled across it through some related searches here on this site ('reset' specifically), and I tried it out and it worked for me.
The Sansa m230 has two USB interface modes, and choosing one will make your system recognize the device differently than if the other is chosen, so songs that were uploaded using the USB setting 'Auto Detect' (which tells the thing to use something called 'MTP' mode) won't be visible again when it's connected using 'MSC' mode, and vice-versa.
Simply put: Unplug the little bugger, go into the USB settings, and choose whichever of the two settings isn't already selected, and plug it back in.
For the future, I'm going to erase everything from one mode and put it back in through the other mode, just so this doesn't happen again.
<. Hope this helps.