Question about GE WBVH6240F Front Load Washer
There are three screws under the plate beneath the door. Remove these three screws and remove panel. Immediately you will see a removeable plug about 2 1/2" in diameter made of white plastic. This is where your problem lies (or at least one of them). CAUTION - before you remove this plug, put a bucket under it because water will come out. After you unscrew the plug completely, pull it out toward you. You will no doubt find many items that washed out of your cloths. I found legos and coins tangles up with strigs and lint. The entire area was completely plugged. The coins were probably the source af the stains we had on our cloths as they were all black from the water and soap.
The pump on mine burned out and I am trying to replace it. Then I will sell this junker.
I hope this helps some of you. Please advise.
Posted on Aug 11, 2008
This web site is helpful.
I have the same problem and it was gone after I clean up the valve. There were a lot coins, legos, kids' tiny toys, .... blocked the way.
In Germany and the UK, the washer manuals ask the users to clean the valves periodically. I don't know why the US manufacturers do not mention it and hide the valve.
Posted on May 08, 2008
Follow the advice submitted by TKPOL. The three screws are right above the bottom the drawer. My washer was not draining properly, and I followed the instructions. I unscrewed the plug and found lint, a battery, coins, a golf tee, and dirt an pebbles. I was lucky enough to address the problem before my pump could fail due to the clog. Hopefully it solves the issue of the "mysterious" black markings on my light colored clothes.
Thank you TKPOL for posting your advice. It saved at least $75 for the GE service call.
Posted on Sep 15, 2008
I've read that you might have to replace the inverter board if it won't spin and the pump has already been ruled out.
Posted on Oct 21, 2008
I had the exact problem and ended up replacing the pump. My washer was less than two years old. The part was VERY easy to replace. I ordered the pump from RepairClinic.com. It was about $125. Now my washer spins and drains perfectly. You can do it too!
Posted on Sep 11, 2008
I had the same problem once and cleared that filter of coins and other stuff then made sure the hose was clear (shop vac) and checked the pump to see if the blades would spin, which they do. First time this happened the solution worked. Now it's happened again and the darn thing won't spin. It does that balance check back and forth and then just fills with water, drains via the pump, but never spins leaving the clothes dripping wet. If anyone has insight to the problem is the pump and hose and filter seem clear and working, then would love to hear it before I have to call someone for a visit from the $$$$ repair folks.
GE you ****!
Posted on Sep 11, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: GE WBVH6240
Disconnect power to machine,
Drain all the water you can.
Remove the bottom access panel ( 3 screws on bottom plate)
open the large plastic filter in center
have a tray and towels to catch the water,
remove all clogging material,
look in with a light and turn the pump , it should turn freely.
Posted on Jan 27, 2008
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