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Re: laptop not working
The Brick is the external power adapter, My acer uses model # ADP-60XB 19V X 3.16A= 60 Watts Yours I believe is also a 19V but I believe the amps are 3.45 making yours a 65Watt power supply ac/dc adapter.
Test the voltage, if your unsure how, take it to Radio Shack and have them do it.
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1.Connect the Ac adapter to a known good power outlet. Check the Power LED indicator on AC adapter (without plugging into the Notebook). We are only checking the power AC adapter to see if that is working.
2.If LED on the AC adapter is not lit (when unplugged from notebook), reseat the AC adapter brick and cable. If still there is no light on AC Adapter replace AC adapter and Power cord.
3.If LED on the AC Adapter goes off only after connecting to Notebook, the issue is with the motherboard. Replace Motherboard, DC-In port (AC adapter connector).
4.If the AC Adapter LED is always ON, take a technician's help and reseat the Power Button Board. You can refer to the Service Manual for details on how to reseat the Power Button Board. (NOTE: Before the notebook chassis is opened ensure all the power connections including battery and external devices are disconnected)
Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.
1. Removed the battery.
2. Connect the laptop directly to the power outlet without using the battery just for the meantime.
3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.
4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.
Hope this will help...Thank you for using Fixya...
Ifthe laptop battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall.
ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time.
Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.
Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then -
The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty.
Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced.
If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard.
This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.
Check if the AC Adapter brick is getting warm when connected, if not then you need to replace the Adapter.
If AC Adapter brick is getting warm and still its not charging the Battery, please perform the following steps.
1. Disconnect the AC Adapter. 2. Remove the Battery. 3. Hold the Power button down for 30 seconds to 1 minute. 4. Reconnect the AC adapter and do NOT connect the battery now. 5. Turn on the Notebook power.
Note: With an extensive use of the notebook, some times notebook would store some static charges which indeed will stop the notebook from powering up or charging the battery. The procedure to remove this static charges from the notebook is known as power drain. Performing a power drain procedure will not effect any personal data or delete any pictures from the hard drive on your notebook.
If issue persists, contact Notebook manufacturer for further support.
Check for physical damages on the power cord or teh power brick try it as well on a different Laptop if it does the same thing if the adaptor works fine in a different laptop try plugging the adaptor without the battery on the system try unplugging and plugging it back in if it will work properly without the battery then most probably either your battery needs to be replaced or your systems Motherboard....
also you can try updating system BIOS which is risky, check your Manufacturers website or call them for any information about BIOS updates for the system.
Look at the bottom of your laptop on the Dell sticker and look for a rating like this 19.5 volts @ 4.62 amps if your power brick is the PA10 heavy duty one.
The smaller power brick PA12 is only rated at 19.5 volts dc @ 3.34 amps and you would not believe how many Dells were shipped with the smaller power supply and the laptop needs the one rated for 4.62 amps. I have found this on many laptops I have serviced for folks who just have the wrong power brick for their laptops. This is a common cause of the battery never reaching a full charge or just not charging at all. Also, could be a bad motherboard too! Check out the ratings on your laptop sitcker and then look on the charge for the rating there too. They must match!!!
hi, try these two things if both don't work you should call dell tech support
1) take out the battery and the ac adapter and then push and hold down the power button for 15 seconds, this releases flea power in the laptop and makes it work sometimes if it didn't work
2) take out the battery and put in the AC adapter and try to start your laptop on AC adapter alone, if it starts that means either your battery or *********** board is bad, you can check if the battery is bad by replacing it with a new battery and if it works with new battery that means the old battery was bad but if it only works without battery with ac adapter and new battery also didn't work, that means motherboard is bad, Call dell tech support
If you think the info given by me was helpfull please do rate me Regards Ltoso