Question about Tomtom ONE GPS Receiver

3 Answers

Tomtom shows a red cross over the SIM card and will not turn on.

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  • Ben Dover May 14, 2010

    bob_computer is absolutely correct and anyone that "actual work" on these and arent guessing or googling their answer would know this.

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  • Master
  • 3,153 Answers

This means it is not reading the SD card and that it needs to be re-formatted.

This is best done in a card reader and not the tomtom itself.
Right click on it and select format select FAT32 as the files system

Now connect the tomtom but don't let tomtom home run. exit TTH if need be.
You now need to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

Then just copy ALL the files from the tom tom to your SD card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the SD card

It should now work

Posted on May 07, 2010

  • 2 more comments 
  • Project NOMAD
    Project NOMAD May 13, 2010

    Was the information of any use ?

  • Project NOMAD
    Project NOMAD May 14, 2010

    The LOCK on and SD card has ZERO to do with the red cross you see.



    Anyone with knowledge of TOMTOM GPS can of course verify that. It would however prevent you from saving new way points and adresses etc. but otherwise fails to resatrict the actual use of the device

  • Project NOMAD
    Project NOMAD May 26, 2010

    You can reformat it inplace in the tomtom gps but that would depend on EXACTLY which model.



    Some models share memory between thr TTY and the SD card others dont !



    Many other devices also take SD cards so you could always format it in a different device eg. a camera

    but you still beed to get the ORIGINAL files from the TT to the card

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Is there a way to reformat my sim card without useing a card reader ?

Posted on May 25, 2010

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  • Master
  • 3,866 Answers

Depending on the unit it will format it for ya. Just because there is a X on the SD card does not mean it is not formatted there could be other issues some sd cards have locks on the side if its locked well you cannot write to it and thus you get that fabious rex X threw it.

Posted on May 12, 2010

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Posted on Jan 02, 2017

  • 171 Answers

SOURCE: red cross on sd card on startup

You can not use a sd card from one TomTom and put it into another TomTom. The operating system on the card is coded for each individual TomTom device. First try doing a reset with the card installed on your dads TomTom. The reset hole is on the bottom of the TomTom marked reset Use a streightened paper clip, insert the paper clip into the hole until you feel a click then hold it in for 20 seconds. If that didn't work and you have a card reader insert your dads sd card into the reader and make a backup of the everything on the sd card. Just copy and paste everything on the card to a folder on the desktop you have created on your desktop. Next delete everything on the sd card EXCEPT the maps and ttgo.bif or ttgo.bak file. Now that you have made a backup and deleted everything on the sd card except for the maps and ttgo.bif or ttgo.bak open TomTom Home. TomTom Home should see your card and install the operating system back onto the sd card. If it doesn't you may have to insert the sd card back into your dads TomTom and connect it to the pc. It may take a few times of doing this to get the latest operating system back onto your dads TomTom. You can do the same for your TomTom, but you cannot use any thing bigger than a 2 gb sd card. Do not get sdhc cards they won't work. This will only put the operating system for your TomTom onto the sd card. When you have installed the operating system onto your device it will say "no maps found", you will have to buy the map from TomTom..

Posted on Jun 18, 2009

SOURCE: tomtom510

Do a reset on the tomtom by pushing a paperclip into the small reset hole on the bottom. turn the unit on again and make sure the card is seated properly in the unit. Take the card out and reinsert it, restart the unit.

Posted on May 17, 2007

  • 12 Answers

SOURCE: my tomtom one has a

Some people have said to pull the SD card out and turn on the unit and then press the restart button in for 10 seconds. Once it has restarted put the SD card back in and turn it on again. Hope it works for you mate.

Posted on Jan 21, 2009

E61N
  • 515 Answers

SOURCE: tomtom one xl has a red cross across the sd card

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Posted on May 27, 2009

  • 58 Answers

SOURCE: When I switch on my TomTom, SD card has a red cross?

This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Posted on Jun 14, 2009

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1 Answer

When turn On can get the screen showing the GPS connected to Computer when not connected ,On Battery only, get red cross flashing


If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

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See Contact - TomTom, portable GPS car navigation systems

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E61N help


Before all, make a backup of device thrugh explorer or similar.

On the same link;
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

longer down on the page, you will find:

What if the device still doesn't start?

If your device still only shows a cross after you turn it on, try formatting the internal memory or memory card of your device.
Please follow instructions carefully...

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The GPS unit is reading the card, but cant find any system files to boot from, hence the red cross over the card.

Go to:
http://www.tomtom.com/support/category.php?ID=1&Language=1&query=reset+button&FID=1898

Follow instructions...

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