Question about Kenmore 63252 Microwave Oven

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Hi...I have a Kenmore countertop microwave oven, Model 721.63263...the clock continually loses time--not just in minutes, but hours...the oven seems to be working properly...can the clock be fixed and does the malfunctioning affect the oven functions? Thank You

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It appears your Controller board has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Oct 01, 2010

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Posted on Jan 02, 2017

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1 Answer

Can a Kenmore Microwave oven Model 401.8504*, 85143 be put on a counter top and used?


Most over-the-range (OTR) microwave ovens have the exhaust fan funning at low speed when the microwave oven is working. This is to keep the magnetron and electronics cool. And it sucks air in from the bottom, so if you just place this microwave flat on the countertop, it won't be able to suck air in, and it could overheat if you use it for more than just a few minutes. But if you can put it on some boards or some sort of grill so air can get to the bottom, then you should be okay to use it as a counter-top model.

Jul 02, 2014 | Kenmore Microwave Ovens

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Every time you set the clock, within a few minutes it begins to lose time - Is there a replacement part? Number?


Without the model number (off the id tag) there is no way to look up a part number for you. Also is there some consistant symptom like loses 10 minutes every hour, or something along those lines?

Jul 14, 2011 | Microwave Ovens

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How to set clock on kenmore 721.62222300 microwave


Press the STOP/CLEAR button followed by the CLOCK button. Enter the numerical value of the time (example: 11:30 = 1, 1, 3, 0), followed by START.

These instructions are on Page 9 of your owner's manual. If you do not have a manual, you can download or print a copy for FREE at managemylife.com. For your convenience, here is a direct link to your manual:

http://www.managemylife.com/mmh/owner_manuals/11630/KENMORE-Countertop-Microwave-L0310005?brand_name_search=721.62222300

If you have questions, please post back and let me know. I hope this helps you.

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How do you reset the clock on the microwave


press clear, press clock, enter time, press clock again.

Dec 09, 2009 | Microwave Ovens

1 Answer

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

Then let us know if the hard reset does not fix it.

But please reply back with your full model number so we can help you.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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LG Expert Microwave circa 2001


If it fails again, please reply back to this thread. Good luck!

Aug 14, 2008 | Microwave Ovens

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You may need to hit Clear or Clock first, or open the and close the door.

Otherwise, your keypad may have failed.

Please reply back with your brand and full model number so we can help you.

Jun 22, 2008 | Kenmore Microwave Ovens

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I have an Emerson Microwave Oven MW8997W and cannot change the hour (time) on my clock. How do I change the clock? Debbie


If your keys do not work at all, you probably have a bad keypad, in which case I'd ask you to reply back. In the meantime:

SETTING THE CLOCK

When the microwave oven is plugged into an outlet,
the oven will display " 0:00 "

1. Press the CLOCK button; the hour digit will blink
and the clock indicator will light.

2. Press the number keys to set current hour.

3. Press the number keys to set current minute.

4. Press AM/PM to choose AM or PM.

5. Press the CLOCK button again; the display will
show the present time. After the clock has been set,
the time will appear with blinking colon, unless
the oven is cooking or defrosting.

You can actually download your owner's manual here

We're happy to help and we appreciate your thoughtful rating of our answer.

Mar 10, 2008 | Microwave Ovens

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Kenmore elite microwave oven displays "Locked" and will not respond


My Kenmore Elite microwave (don't have the model number in front of me) also mysteriously locked its own keypad (we were sitting in an adjacent room, heard a strange beep, and got up to find the LED reading "Locked."). I pressed and held down the Stop/Clear button for ~10 seconds and it returned to normal.

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