Question about Dell 942 All-In-One InkJet Printer

1 Answer

I would like to be able to use the scanner on my Dell 942 All-in-one printer, but the Dell All-in-one center has disappeared and I can't seem to get that to work. I have an idea it has something to do with Vista. Can you help me to download the center. I have seen lots of posts of people having trouble with this. Thanks

Posted by on

  • pmorrison943 Apr 26, 2010

    I tried that before I e-mail FixYa. It doesn't work. I get a response "application downland did not succeed. Check your network connection or contract your system administrator or network provider.
    I don't know what any of this has to do with the printer not scanning or faxing. Everything else works fine.

    What else can I try??


  • pmorrison943 Apr 27, 2010


    I AM using Firefox. I get no options when I click "Download" just the pop up error message I mentioned before. Getting frustrated!




1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 977 Answers


You can download the software/driver from here. It's recommended to download and install all the 3.

Prior the installation, COMPLETELY remove ALL Dell software (related to the printer, through Programs and Features, then restart your computer. Afterwards, install the downloaded software.

Good luck,

Posted on Apr 23, 2010

  • Ran Kedar
    Ran Kedar Apr 26, 2010

    From your response I understand that you WEREN'T ABLE TO DOWNLOAD the files... Those files (at least the Application installation) are REQUIRED for you to have the AIO Center.

    Try using a different browser to download those files. I recommend Firefox.
    (NOTE: When pressing Download, a window will be opened. Select the SECOND option - "Download via your Internet Browser" !!)

    Please keep me informed...

    Good luck again,

  • Ran Kedar
    Ran Kedar Apr 27, 2010

    Very strange... I'm using FF as well and was able to download the files without any problem.
    I recommend you check if there are any add-ons related to Dell - maybe some kind of a downloader - and disable/uninstall it.

    Anyways, try these DIRECT links:

    If you still can't download, try opening those links in Internet Explorer - or OTHER browser than Firefox (eg. Chrome).



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can I get my ink cartridges to work if it says low ink

Press continue and the low "bottles" will disappear. You can continue printing until the printer is turned off. 942 is not an impressive machine. I am going for Epson.

Mar 03, 2010 | Dell 942 All-In-One InkJet Printer

1 Answer

Have a Dell 942 All-In-One Center printer and it won't scan saying it can't find this file: dlbusccp What do I need to do?

hi there !

-if is missing a file and it would not scan, you need to uninstall and reinstall the printer software for the program for the scanner to be reinstalled as well
-you need to use the CD of the printer to do this

NOTE: driver downloaded from the website does not contain the program for the scanner, you can only get it from the Dell Printer CD

cheers !

Oct 27, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Dell aio 942 missing all in one center

What is the solution on the missing 942 photo AIO center?

Jul 04, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Dell All In One Center f0r 942 missing software

Need to re-install printer but do not have the disk.

Jul 02, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Had all-in-one center on computer now it's gone

Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks!

May 23, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Missing Dell All-In-One Center

try ""....
there according to your computer select the OS then reinstall the driver for that after uninstalling the printer from the computer & after the installation the dell aio support center wil automatically be installed in the computer...

do rate my fix....i will be glad.... thanks....

Apr 25, 2009 | Dell Office Equipment & Supplies

1 Answer

Dell 942 printer

Here is the link for the drivers & application for AIO 942 printer:

All you need to do is go to above link & download & run the upgrade/patch first. It will uninstall the drivers for the printer & thn download & install the drivers.....once the drivers are installd, you will get the aio let me knw if ny further help is required...

Jul 21, 2008 | Dell 942 All-In-One InkJet Printer

Not finding what you are looking for?
Dell 942 All-In-One InkJet Printer Logo

Related Topics:

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74383 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides