Question about Dell 942 All-In-One InkJet Printer

1 Answer

I would like to be able to use the scanner on my Dell 942 All-in-one printer, but the Dell All-in-one center has disappeared and I can't seem to get that to work. I have an idea it has something to do with Vista. Can you help me to download the center. I have seen lots of posts of people having trouble with this. Thanks

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  • pmorrison943 Apr 26, 2010

    I tried that before I e-mail FixYa. It doesn't work. I get a response "application downland did not succeed. Check your network connection or contract your system administrator or network provider.
    I don't know what any of this has to do with the printer not scanning or faxing. Everything else works fine.

    What else can I try??

    Thx


  • pmorrison943 Apr 27, 2010

    Hello,

    I AM using Firefox. I get no options when I click "Download" just the pop up error message I mentioned before. Getting frustrated!

    Thx


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  • 977 Answers

Hey!

You can download the software/driver from here. It's recommended to download and install all the 3.

Prior the installation, COMPLETELY remove ALL Dell software (related to the printer, through Programs and Features, then restart your computer. Afterwards, install the downloaded software.

Good luck,
Pelu.

Posted on Apr 23, 2010

  • Ran Kedar
    Ran Kedar Apr 26, 2010

    From your response I understand that you WEREN'T ABLE TO DOWNLOAD the files... Those files (at least the Application installation) are REQUIRED for you to have the AIO Center.

    Try using a different browser to download those files. I recommend Firefox.
    (NOTE: When pressing Download, a window will be opened. Select the SECOND option - "Download via your Internet Browser" !!)

    Please keep me informed...

    Good luck again,
    Pelu.


  • Ran Kedar
    Ran Kedar Apr 27, 2010

    Very strange... I'm using FF as well and was able to download the files without any problem.
    I recommend you check if there are any add-ons related to Dell - maybe some kind of a downloader - and disable/uninstall it.

    Anyways, try these DIRECT links:

    If you still can't download, try opening those links in Internet Explorer - or OTHER browser than Firefox (eg. Chrome).

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Posted on Jan 02, 2017

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Hi there,
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