Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

3 Answers

Problem Installing an External Hard Disk USB2.0

Hello

I got this External Hard Disk WD 500GB , USB2.0

i tried to connect it to my PC ( using Windows XP ) and when the windows dedcts it , it installed as " Prining support " or some times says " MassStorage Device" ... and i cant see the External on " My comp.."

i thought i unable the USB from the BIOS.. so i enter the BIOS .. and i noticed that the External shows in the boot options..

and i tried to use it on other comp.. so i tried it on my Laptop and it was working perfectly... i pluged it and withn 15 secs it was automaticly installed.. and working and shown in " My comp"

I want to use it on my Desktop.. i got this External like for 3 weeks
i mailed the WD support and the didnt even reply on my or any thing..

The external working fine as it seems to.. But how can i fix this problem to make it works on my Desktop as well ?...

Glad to get any ideas that may help..
Best regards, evo

Posted by on

  • eVoTech Mar 25, 2008

    There was no any drivers to install. i went to the WD website.. there wasnt any drivers for it.. i should installs automaticly..



    i tried some thing .. i used a USB HUB... and it was working but very slow...



    Does that means my USB on the motherboard are Dammged ?

    There is any way to install any USB ports that connects to the MOBO ?



    Thanks for you're support IBG42008

×

3 Answers

I bought the king's tone usb of 2 gb and i set passward in 1 gb and make 1 gb free space but i mistakely deleted the folder to inter in the 1 gb where i had set the passward so my 1 gb space is lost so how could i get bak to it to....please tell me to solve this problem

Posted on Sep 12, 2008

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Hi,

No need to install the drivers, the usb drivers will get automatically installed.

And usb devices are plug & play.

So dont worry about that.

Or

i.Close all explorer windows

ii. open task manager and kill the "explorer" program

iii. in task manager select "File--New Task(Run)-- explorer

Or

Just try doing flea power & the power cycle.

1. Disconnect all the peripherals like keyboard,mouse,printer,scanner & monitor and power supply from the CPU.

And press & hold the power button for 1 min, it will release the flea power from the mother board.

Restart the system & check.

2. Disconnect everything.wait for 5-10 minutes and then connect every thing & start the system.

Restart the system & check.

Or

1. Connect the USB enclosure to the computer and turn on the computer.

2. Go to Control Panel - Administrative Tools - Computer Management. In the Computer Management window click on Disk Management.

3. In the Disk Management window you should see 2 hard drives. Disk 0 – that’s your primary hard drive and Disk 1 – that’s the hard drive in the USB enclosure.

For the Disk1 you’ll see the HDD size inside the bar and also it should say Unalocated. It means that the new hard drive is not partitioned and formatted.

4. Right click on the unallocated space and click on new partition entry, the wizard for creating a new partition on the hard drive will appear.

In most cases you should chose: Primary partition, partition size would already in there (entire drive), assign any free letter or leave it default, file system NTFS (default), check the Perform a quick format (faster) box, NEXT and FINISH.

It might take some time. You’ll see that the LED on the USB enclosure (if you have any) will start flashing.

5. After it’s done, you should see that Disk1 says: New Volume, HDD size, and Healthy.

Now, if you go to My Computer you should see the second hard drive and you can use it as a regular drive.

If so, it can hide drive letters. Look up TWEAKUI and use that to see if drive letters are hidden.

You can download it from here

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Good Luck.

Live, Love, Laugh.

Posted on May 10, 2008

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Did yo install the drivers on the new machine, First?

Posted on Mar 23, 2008

  • Patrick Michaels
    Patrick Michaels Mar 25, 2008

    nope..usb ports are built in, unless you can run them from the interface connections on the board..takes some serious jumper shifting, and only some boards support it.

    thankya for using fixya

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dear eVoTech


enter device manager by type devmgmt.msc, select universal serial bus (USB), you can see what problem at USB, right click to conflict port delete the port who's conflict.
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trying to connect your ext. Harddisk again



oke



cropp

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