Question about HP LaserJet 2300 Printer

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49.4c02 service error in hp laserjet 2300n - HP LaserJet 2300 Printer

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HP 2300 ERROR 49.XX
• A critical firmware error has occurred on the printer
• Turn printer off then on
• Disconnect the parallel cable or the network cable
• If message still there when the network cable is disconnected
upgrade firmware in jet direct card and the formatter board
• Bad network cable
• Replace firmware DIMM
• Replace the jet direct card
• Replace formatter board
• Replace engine board

95% of the time it is a PDF that has a font that is not recognized by the printer! If the error is not there when you follow the above, you may have to clear out the print queue.

Posted on Apr 23, 2010

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Posted on Jan 02, 2017

  • 154 Answers

SOURCE: Hp CM8060 error code 49

This error is typically due to some sort of data corruption. If this is happening on a single file, it could be that file. It could also be related to the individual software sending the print job, bad print commands or invalid. Although rare, a bad cable or connection can be to blame.

First step is to restart the printer, clear all jobs with the Stop button, restart printer again. Then try printing from another program, such as txt editor. If ok, then print a different file from original software, if ok, then print original file. 

If failure is with final print, the file is corrupted for printing, recreate file.
If failure is with original software see if there is any updates.
If failure is there directly after restart, try updating printer driver (this is not be a bad idea anyways).

If none of this works, it may well be a formatter board issue, requiring technical service.

Posted on Mar 05, 2009

xcanox
  • 32 Answers

SOURCE: 49 4C02 error

Well I was having the same problem. I cleaned out the queue by canceling the job that it was having the problem with. Turns out the data being sent to the printer was corrupt in this case.

Posted on May 30, 2008

leroyal
  • 2120 Answers

SOURCE: 49.c02 service error message on HP laserjet 4100

General printer error. Unplug the power cord for 10 seconds.

Posted on Feb 06, 2009

  • 4 Answers

SOURCE: Service Code 49 4c02

Try to upgrade the firmware on the printer, if that error still occurs after the firmware upgrade, you should try and use PCL driver rather than PS driver.

Posted on Sep 18, 2009

  • 21 Answers

SOURCE: HP LaserJet M1522 with error 49

on hp.com you can update the firmware and that should take care of it. its a free download

Posted on Jan 07, 2010

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Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
or home-grown
programs. On rare
occasions, the formatter is at
fault, which is usually
indicated by a 79 Service
Error.
1 Press CANCEL JOB to
clear the print job from
the printer memory.
2 Turn the printer off and
then on.
3 Try printing a job from a
different software
program. If the job
prints, go back to the
first program and try
printing a different file. If
the message appears
only with a certain
software program or
print job, contact the
software vendor for
assistance.
4 If the message persists
with different software
programs and print jobs,
disconnect all of the
cables to the printer that
connect it to the network
or computer.
5 Turn the printer off.
6 Remove all memory
DIMMs or third-party
DIMMs from the printer.
7 Remove all EIO devices
from the printer.
8 Turn the printer on.
9 If the error no longer
exists, install each
DIMM and EIO device
one at a time, making
sure to turn the printer
off and on again as you
install each device.
10 Replace a DIMM or EIO
device if you determine
that it causes the error.
Try new network card
pdouglasss

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