Question about Cell Phones

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Hi, just pulled my Telstra next G sim from my HTC HD2 put it in my recently purchased iphone 3gs (which is apparently locked to telstra) but it wont accept my sim code. Message says 'insert a valid sim with no Pin lock to activate iphone.' can you help please!!!

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  • mcqbrad Apr 23, 2010

    thanks for that. just that i would have assumed that my existing telstra sim would have worked in the iphone which is locked to telstra!

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  • Cell Phones Master
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Hi

from the error message, I suggest you try this, put the sim card back into the other phone, turn off the pin protection, just turn it off from the phones settings (on the HTC) then take the sim card out (now it does not have pin - protection enabled anymore) and place it into the iphone, does it work there now?

Posted on Apr 23, 2010

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  • Master
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Hello,all you need to do is just to visit your service provider to help you unlock the sim so as for you to be able to use it on your iphone.the sim has been sim locked to your TELSTRA NETWORK.so the only way is to call telstra customer service point for them to help you unlock the sim so as for you to be able to use it on your iphone.
Secondly,you should also check if your iphone is not also simlocked to a sim,you can test this by putting another sim in it to see if it's going to accept it.
wish you good luck,

take care.

Posted on Apr 23, 2010

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